The customer service at this company was excellent. I never felt pressured or like I was going to be ripped off. Tye was the person who assisted me and he was professional, kind & knowledgeable. He made sure I was aware of all of my water heater options, and made sure I knew about the 2030 year CA rule to ban the sale of gas water heaters so that I could make an informed choice. He provided quick same day pumctual service and within a couple of hours of my call my new water heater was installed with no debre left behind. Tye also gave me a courtesy call an hour or so after the installation to make sure I had hot water, no leaks & that everything was working properly.
The Water Heater Guyz
In high demandLicensed
- 169 hires
- Based in Carmichael, CA
- 26 years in business
- 10 employees
- Background checked
- License verified
About The Water Heater Guyz
Everything Water Heaters! For over 26 years, our licensed plumbing contractor team has specialized in: - Water heater repair and maintenance - Water heater replacement - New water heater installation - Code and safety corrections With a crew of experienced pros, we focus on honest recommendations, quality workmanship, and reliable service for every home we visit in the Sacramento area. Message anytime if we can help in any way. We’ll take a look at your situation, explain your options clearly, and help you choose the solution that works best for your home and budget.
Reviews
I’ve him twice and both times a true professional and knows his craft well. I would highly recommend using if you are need of plumber.
Great service and went above and beyond. Could not recommend more. Fixed my water heater and helped troubleshoot a separate issue.
the hot water heater guy did a great job and customer service was great
Responsive, reasonable rates and great customer service.
Ty was wonderful and responsive. the price was competitive with other companies. He reached out to me within 30 minutes, helped me weigh my options, and he fit me in the schedule within 24 hours. So appreciative!
Ty and Martin were on time, courteous, and completed the job in about 2 hrs, including removal of the old water heater. Everything seems to work fine.
Mr Ty is very professional and provided great service. Today he installed a new water heater and hauled away the old one in just 2 hours, waiting for permit. He was punctual, very reasonable with his service fee and very professional. I truly see value in his service and happy to recommend him.
Great guy to work with. Called me within seconds of submitting inquiry. Showed up with in 20 mins and gave me free estimate. Once I decided to go with the Water Heater Guyz came same day even it was late they made sure we are up and running with Hot water . Tha k you Water Heater Guyz for your professionalism… Definetely will work with them again in future…highly recomended
My water heater went out on a Friday afternoon. I called Ty from water heater guyz. They came later in the day and replaced the water heater so fast, so clean and professional all the way.
Ty was great! Fixed super fast and reasonable prices.
Ty was fantastic to work with. He got me scheduled for a next-day install, showed up on time, and did very professional, high-quality work. Everything looks clean and runs perfectly. On top of that, he’s just a really nice, honest guy. Highly recommend!
Wow. Great team and company! Probably the best experience I’ve ever had on Thumbtack or with repairmen. Ty worked us into his schedule, was super professional working with our needs, went above and beyond finding gas leaks and repairing them. Highly impressed. Highly recommend. Book them, they’ll get it right and even at a better value. Me and my family couldn’t be more satisfied. Thanks again, Ty!
Ty and Marteen were amazing. The whole process right from contacting them to the installation was fantastic. Highly highly recommendThe Water Heater Guyz!
Terrible service. Advertise on here that they give free estimates. Instead of coming out and giving me the estimate they wanted me to diagnose it and kept telling me they don't last and it's not cheap to repair and on and on and on. They are just lazy and they lie
I hired Ty to replace my almost 20 year old water tank heater. I inquired about the tankless version and Ty responded so quickly and explained all the pros and cons as well as estimated cost. I decided to go with it and the next day Ty and his father-in-law showed up ready to go. They hauled away my old tank and started working quick. Ty really knows his stuff—he’s very skilled and knowledgeable. They also cleaned up pretty good after the work is done. They were able to finish the install in about 4 hours and waited for a couple more minutes so I can test the system and make sure everything’s working fine. Five Star service! I’ll hire him again for any of my future needs.
Services
The Water Heater Guyz★ 4.9
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