What started as a request for a gutter cleaning and minor gutter extension turned into a pitch for a complete roof resealing with free annual gutter inspections. A job I had budgeted a few hundred dollars for became an upsell for $3K. He took my money and did a good job with the sealing and gutter extension. It's now a year later and after two months of unsuccessfully trying to get the free annual cleaning scheduled, my house just flooded after a heavy rain caused the gutters to overflow. That was three days ago. I've since emailed him and texted him with no response and have to go find someone else to perform a gutter cleaning. Disappointing end to what felt like an honest upsell.
Top Gunn Home Improvement LLC
In high demand
- 113 hires
- Based in Chandler, AZ
- 33 years in business
- 1 employee
- Background checked
About Top Gunn Home Improvement LLC
With three generations of roofing expertise and over 30 years in business, I bring proven craftsmanship and reliability to every roof repair and maintenance project. As a family-owned, one-person operation, you’ll work directly with the pro who inspects, explains, and completes your job – no runaround, just honest, dependable service. My business is built on quality, reliability, and customer satisfaction. I treat every roof as if it were protecting my own home, focusing on long‑lasting solutions rather than quick fixes. All estimates and inspections are free, so you can understand your options with no pressure. Reach out today to schedule a free roof inspection and see how experience and personal service can make a difference.
Reviews
Robert is great at what he does! He fixed a stressful repair in a matter of hours. He’s friendly, professional, knowledgeable, and very thorough.. He was so personable my neighbor contracted him! I highly recommend him! 👍
Stop looking and just hire them. I’ve been searching a long time for an honest and trustworthy roofer and they fit the bill. On top of that, they take pride in their work and care about their reputation. We will be a customer for life.
I hired him in 2022 to do a roof repair on my house. He was nice and informative. However, he kept making excuses to come back to fix the repair. Then he just went ghost. He was hired under Angies list and Thumbtack. He gave a 5 year warranty on both jobs and will not answer calls, text messages on line or the personal phone. The sad part is I sent other people to him. Do not trust this guy. Even the owner his dad is refusing to do the repairs. I will be see this business in court and 7 on your side.
Robert was very genuine, professional and communicative. He provided references upon request who all had glowing things to say about him. He showed up himself the day the work was taking place to ensure it was done to his quality standards. I would highly recommend Robert Gunn to others.
Robert was great to work with. I’m an out of state landlord and needed someone to come fix my roof due to all the heavy rains. He was prompt, professional and gave me great piece of mind with his explanations and videos. Since my tenant was there he communicated with her to set up a time and view the problem area without me having to get too involved. Also came with a warranty so I was happy that he backed up his work.
Working with Robert was a breath of fresh air. He was responsive and proactive in his communication, knowledgeable about my issue, and well-versed in potential solutions and their longevity. He patiently explained everything, helped me weight the pros and cons of different options, and never made me feel pressured. He was attentive and proactive about keeping in touch as I weighed my choices, and he was great at anticipating my questions. I’d 100% work with him again.
Robert is very professional . He took time to understand customers concerns and evaluate the situation with detailed analysis and always respond promptly to questions. He guarantees his work for 10 years with follow up visits in 6 months and yearly . I am very satisfied with his work.
We needed flashing repair on our home and reached out to Robert Gunn Services. Robert and his team are fast and efficient. He came out next day to provide a qoute for the repair and a couple days later the job was done. His team discovered a birds nest and a little habitat after opening up the flashing. Now the flashing is sealed tight!
I hired Robert Gunn company’s to assess and repair a roof leak. Their response time was very fast. They came out to provide an estimate and came back to complete the repairs on the next day. Their price seemed fair and they were friendly, thorough, very knowledgeable and professional. I wouldn’t hesitate to recommend or hire them again.
Services
Top Gunn Home Improvement LLC★ 4.9
Check availability