This was my second time using this company. The first time fabric, border and mulch was installed. I didn’t have any complaints. The second time around I was not pleased at all. He came out to my property I assume to make an assessment. I asked about a weed barrier and he mentioned that it didn’t need to be replaced. However, the day he came to lay the mulch it was as if he didn’t come out to make the assessment. Firstly, he brought the wrong color mulch. I didn’t learn of this until he was already on property laying it down. He stated that he would include mulch glue at no charge in lieu of not having black mulch (which is what I asked for the first install and what he saw during the assessment), however the bed does not show any signs of having and mulch adhesion. The border was not placed back in the bed but was sitting on the side walk at the corners. When I brought it to his attention, he admitted that the pins weren’t placed and the border wasn’t properly installed. As a professional I would have assumed that he would have assessed the bed fully and made any corrections that needed to be made for a clean finish. So I pretty much paid 800.00 for mulch and him to pull weeds. Then he sends me a video and stated that the border looked like that before he started. So instead of fixing the issue or even bringing it to my attention, he filled my bed with the mulch. So now I am having to push the mulch back and install pins myself. I will not be using this company again.
Total Lawncare and Scapes
- 277 hires
- Based in Chesapeake, VA
- 7 years in business
- 2 employees
- Background checked
About Total Lawncare and Scapes
Total Lawncare & Scapes is a lawn care service based in Hampton Roads, specializing in lawn maintenance and small landscaping projects. As we continue to grow, our mission is to deliver exceptional experiences for all our clients. We handle the work so you can enjoy your free time. We are committed to providing high-quality services at affordable prices for everyone. As a well-established business in the Hampton Roads community, customer satisfaction is our top priority, guaranteed for every client without exception.
Reviews
Came on time ad got right to work. They were professional and cleaned up after they were done. Will definitely hire again.
They did an amazing job! I had them trim down a large hedge and a medium hedge and both came out looking fantastic!!
Great experience. Exactly what I wanted, easy, fast, professional. Great company!
I am glad I found Total Lawncare and Scapes. They did very good work with short notice.
I am very happy with their service. Yard looks great, and Davis was wonderful to work with. Will be working with them again!
Outstanding work. Responded quickly, and was able to provide a competitive quote for the job. Quickly got the job done. Highly recommend for any law lawn care needs!
TLS, was the first company that even though I provided pictures for review, wanted to come out and do an on-site estimate, so that there were no surprises after the job had started
Tae and his crew were great. They went above the call of duty. Great work! We are very picky and very pleased! Highly recommended
Total Lawncare did a stellar job! Will definitely keep them on speed dial for the future 😁
I hired this young man as a last resort since my push mower could not do the job. He was very professonal and took care of the job in a timely manner. Gave me some pointers and gave me info on what he can do more to assist. I would definately higher him again and recommend his services.
Quick communication and project completion. Will do business with them in the future!
I was quoted a fair price. He came on the day planned and did an outstanding job. I will use him again for any lawn are needs
Super quick and efficient. I reached out to them and I was scheduled the next day. The team was professional and highly responsive. Thank you for the great service!
This was my first time meeting Taequez and he was very professional and knowledgeable when we spoke about my backyard being wet from all the rain. He did a great job!! Thank you Taequez
Had the pro come out to the property and survey prior to providing a quote. However, once the job was finished, i realized that it was mediocre work. I ended up having to negotiate a lower price due to the job not being completely finished. When I contacted them about the unfunded work, I was told that it was "a lot." Of course, I was surprised because he had gone out the day before and knew exactly what he was getting into. They didn't do a bad job... it just seemed rushed and not neat. The first thing I said when I saw it was i could have done a better job myself. Nonetheless, I needed the work done quickly, and they were available. So i won't complain. I just wished all of it was completed and done with a little more finesse. I did receive a discount, but I think the look of the work would've been the same had i paid full price.
I hired them to cut my front yard, back yard and edge. They were very fast with response when I sent my request. I didn’t have to be there when they came out. My front and back yard looked amazing when I came home from work. Prices were amazing. I will absolutely be using them more often.
I needed my yard serviced within 48 hours. The crew came out in my time frame and did an excellent job.
Did a great job on my lawn and at a decent price. Recommending to my friends!
Total Lawn-care and Scapes Company has earned my highest recommendation for their outstanding lawn care services. What impressed me most was their reliability and the genuine care they took with my property. Their team is professional and efficient, handling my large lawn quickly with their professional equipment and two-person crew. I was also very pleased with their fair pricing and the fact that they were so careful around my flower beds. If you need dependable and high-quality lawn care, do yourself a favor and hire Total Lawn-care and Scapes. I certainly will, and I encourage you to as well! Five stars!