Austen and his crew did a good job in a timely manner. They were courteous and professional.
Town send services
In high demand
- 67 hires
- Based in Elyria, OH
- 3 years in business
- 4 employees
- Background checked
About Town send services
Towns end services make their customers their number on priority. Every job-site we come in touch with we want to leave knowing our customers are completely satisfied and love the end result at affordable price.
Reviews
I hired this company to clean my pond, and from the very beginning, my main request was to remove all of the frogs. That was the primary reason I hired them. I also asked them to clean the pond by removing the plants. They did remove the plants, and they repeatedly assured me that all of the frogs had been removed. Unfortunately, that was not true. About an hour after they left, I discovered that the frogs were still in the pond in essentially the same numbers as before. The main reason I hired them was to get rid of the frogs, and that issue was never resolved. I was extremely disappointed with the service. I paid $400, expecting the main problem to be taken care of, but it wasn’t.
Austin and team did a fabulous job on my project. I was on a tight timeline because I was having a shed delivered on 7/3/26 and needed a concrete pad poured so I reached out to him on 6/29/26, Austin responded right away and started job on 7/1 with framing and poured concrete on 7/2. Austin and his crew was very professional, paid attention to detail, I will definitely recommend him to anyone, I already had several neighbors ask for his info after seeing his work
Austyn and his team did a quick and professional cleanup of my garden bed - I will have them back to do the planting and put in a new stone border when I pick my plants this spring! My neighbor already asked for his card!
Auston and the team did great work for a reasonable price and they did it quickly.
He was nothing but professional. Very quick and reasonable. Saved me alot of money
Write out a contract agreement before you show up to provide services. Dont manipulate the arrangement to get the job. Follow the plan to the agreement. Stop rushing through to get paid do it right the first time. Don't get aggressive with the customer when they don't agree with your changes you made outside of the agreement. I have more weeds in my flower bed than before you touched it one week after you threw it together and a frog.
This company deserves to be part of thumbtack pros their work is extremely excellent work
I have never left a review before but I feel obligated to share the poor quality of work that can be expected from this business. We hired them to do some simple mulching and replanting. Austyn came and gave us an estimate of $1300, expecting to spend around 8 hours on our yard. His reasoning for the cost was because of a higher priced mulch that he recommended to us, so we obliged- He ended up rushing through the job and spent maybe 4 hours at most. He did not put nearly enough mulch and the weed barrier underneath is clearly showing all over. He didn’t layer the mulch at all, even though we pointed it out as he was working. He continued to tell us he would get to it but he left and we noticed after the fact. He replanted bushes very oddly and did not space them out as shown in the pictures. He left a huge mess in the yard and also did not clean up after himself. He didn’t even bother removing the price tags from the bushes he planted. Bare minimum is the only way to describe the work he did and still charged full price. Before leaving this review, we messaged him our concerns and offered him a chance to come back to fix the yard up a bit, but after telling us he would come lay more mulch he pretty much went MIA. He cashed the check the day we texted him our concerns so it was clear to us he did not care to come back anymore. You will find better for less, look elsewhere.
Great work and excellent communication. Would definitely recommend Austyn!
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Town send services★ 4.5
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