They were nice courteous and most professional.
Transcend Home Theater
- 38 hires
- Based in Potomac, MD
- 22 years in business
- 4 employees
- Background checked
About Transcend Home Theater
Since 2004 Transcend has built Home Theaters, Installed Networks and WiFi, Automated Smart Homes, and brought beautiful music and TV to whole homes. And we do it better than anyone else. Let us help you make your home the one you dream about.
Reviews
After a prompt response to my service request on Thumbtack, scheduling was quick and easy. Two Transcend technicians arrived on time, and did a nice job rewiring/rerouting wiring for a 6-channel setup. They were professional and friendly, and went above and beyond to tweak the audio setup and ensure all connections were clean. Highly recommend the company.
Is this an AI response? No real engagement.
I was contacted right away and the issue was diagnosed right away. He was super friendly and helpful. Hopefully when I can afford a new system, I can get his company to come out and hook it up to thank him.
very honest, very technical
Dan was incredibly helpful in pointing me in the right direction, even though he didn't provide the service I was looking for. I really appreciate his expertise, and hope to work with him in the future!
Dan contacted me right away and provided excellent advice and support. My problem was quickly resolved. I highly recommend this company for any home theater repairs, installation, etc.
Dan and team were awesome. Dan responded to my request within 2 hours and I had a quick need to get some things installed. He moved his team's schedule to accommodate my rush and offered great advice when we spoke. The team that did the work (in-ceiling Sonos speaker install, and TV re-hang) were extremely professional and did fantastic work. They made a few minor dings in the work, but I deeply appreciated their transparency and proactively providing a fair resolution. The less standard configuration of joists in-ceiling was likely more at issue then anything they could have done, but they nonetheless took responsibility for it. Pricing was very fair, work was great, and just a high integrity company. I won't hesitate to call them again when the need arises. They're great!
Stuck to the job until completed!
Great company, very knowledgeable, will use again.
Dan and his assistant are very knowledgeable and do great work. Highly recommend!
I hired Transcend Home Theater Solutions, a family-run business with over 20 years of experience, to install an ultra-short-throw projector from the ceiling and a remote-controlled 150-inch projector screen. Dan, the owner, showed incredible attention to detail and maintained the highest standards throughout the job. Their expertise and dedication truly made a difference. If you’re looking to enhance your home theater setup, I highly recommend them!
Personable
Technician was on time and did his best to complete the job. However the company should train the staff to pay attention to the details. Now a black tape showing in my living room!!!
Thank you sir. Truly the most helpful person I could have found.
Dan was incredible. We spoke over the phone and he walked me through the setup that was required without even seeing the system. He only knew I had a Samsung TV and Yamaha receiver. He got the audio to come out of the receiver and he helped get the video/audio back going through the receiver in HDMI 2 ARC. The problem was the HDMI cable wasn’t fully inserted into the receiver or is bad because when you move the receiver the HDMI connection is lost. I will contact Dan for all audio/video issues and will recommend his service to anyone in NOVA that needs his support. Dan, again thank you for all of your help
Great experience
He was very late but he got the job done.
Ran a pair of cat6 and fiber cables. Required some creative drilling but got the job done and with minimal drywall cutting. Drops are fully tested and functional
Dan was so helpful in diagnosing an issue with my wired speakers over the phone. He called me within 24 hours of submitting a request and gave me the detail on how much it would cost if he came for a home visit. He gave me tips on what to check for over the phone, so I didn’t even end up needing to book an appointment. Problem solved over the phone and cost me nothing! Will definitely use Dan in the future for other projects.