How many of us truly understand the idiom, "If you break it, you bought it"? After a summer storm, I hired Transformation Landscape to repair my gravel driveway—nothing unusual, as I had successfully contracted this type of work several times over the past few years and always came out great. The plan was simple: Harley rake the driveway to expose the underlying stone, smooth out the ridges caused by water, and return the larger rocks to the edge of the drive. This year, I hoped to prevent future problems by having a large pipe installed at the spot where most of the water entered and caused damage. Simply put, I wanted to channel the water away from the gravel surface and direct it into the wood line, where it wouldn't cause any harm. For nearly $3,000, I thought I was in good hands—although I'm still waiting on the military discount Transformation Landscape advertised on Thumbtack. As it turns out, driveway repair wasn't even listed among Transformation Landscape's specialties, so they subcontracted the job to another company. I should have noted this better. The initial work took just a few hours in fair weather. At first glance, the pipe installation looked fine, and the driveway had been raked. But once the raking was done, there was a significant layer of dirt left on the surface instead of exposed gravel. The larger stones that once bordered the driveway were now scattered across it. Hoping the dirt would settle and reveal the gravel, I assumed the job was finished. Until it rained. That night, when I returned home, my car got stuck in the mud and nearly slid off the side of the driveway. I was forced to take the less steep path, slipping and sliding my way to the garage. Strike one. I reached out to Preston and informed him of the problem. The team returned, reraked the mud, ignored the larger stones scattered throughout, and smoothed over the ruts my tires had made. Strike two. On their third attempt, they dumped a pile of white rock—an eyesore in the middle of the mud—over the pipe, reraked the muck, left the larger rocks as they were, and also managed to create mud puddles. Now, instead of a usable gravel driveway, I have a makeshift Motocross course leading to my house. Strike three. When I spoke to Preston again, he told me the driveway simply needed more gravel—and for another $800, they'd be happy to help. Discount not included. Now, my cars are caked in mud, the driveway is worse than when Transformation Landscape started, and I'm just hoping I can make it from my garage to the road without needing a tow truck or new tires. Please enjoy the pictures.
Transformation Landscape LLC
- 16 hires
- Based in Albertville, AL
- 15 years in business
- 5 employees
- Background checked
About Transformation Landscape LLC
I am a full service landscaper who specializes in hardscapes, outdoor living areas, and felling trees. There is no job too small or too big. Quality is my Business Language. I work unto the Lord. I do offer discounts to Military & First Responders.
Reviews
No communication between owners, paid $ 750 and still cannot mow up against my fence. Had to point out the outside of fence was supposed to be cleaned up too, yet six inch tall or better polk weed cane stalks are sticking up against the fence. Polk weed and other debris left everywhere and I still cannot mow. Broke two of my solar lights on the fence top rail and didn't say a word. Weed eated along one spot and went right past another. It would have taken me all winter to hopefully get the crazy stuff back in shape, unfortunately I spent a lot of money for nothing. There was a reason no before pictures were taken. I went out and took pics of the half way job $750 pays for and it makes me physically sick. I will do it myself from now on
I needed the tree in my front yard adjusted before it set in. He came out the next day after receiving my message. He was very responsive and kept me updated on his plan to correct the tree. Great work too!!
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Fantastic work by Preston and his team. Have them coming back for more work in a couple or weeks!!
Great customer service
perston. thanks for help. and finish the job professioly.
Preston is great at his profession. He communicates effectively, does quality work and makes recommendations, not sales pitches.
I was contacted and received my quote quickly.
Great work! Very nice and knowledgeable. Looking forward to more projects around our home.
Services
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