The electrician who showed up was thorough, professional, and informative. It was an overall good experience.
TrustPoint Electric and Air
- 214 hires
- 41 similar jobs done nearby
- Based in Phoenix, AZ
- 3 years in business
- 15 employees
- Background checked
- License verified
About TrustPoint Electric and Air
"Our mission at TrustPoint Electric and Air is to offer outstanding electrical and HVAC solutions centered on safety, reliability, and efficiency. We are dedicated to delivering unparalleled service, embracing innovation, and fostering enduring client relationships. Throughout all our endeavors, we maintain the utmost integrity and professionalism. – Safety: Prioritizing the safety of our employees, clients, and the community in all aspects of our work. – Reliability: Committing to delivering consistent, high-quality electrical and HVAC services that our clients can depend on. – Integrity: Conducting business with honesty, transparency, and ethical behavior always."
Reviews
Very efficient company and workforce. Cody showed up on time as scheduled, diagnosed my HVAC issue, explained it to me and promptly fixed it at a fair price.
Josh did a great job. I would highly recommend Trust Pilot to anyone who needs electrical work.
Excellent service and very professional and the quality of work was outstanding. if I ever have another project , I would use them again.
Dane was right on time, very friendly and took care of us and (most of) the problem. We appreciated his service but just wish the fee wasn't so expensive.
Dane was absolutely fantastic with my outlet problems. Only downside is it cost a fortune. I paid $595 to change out a couple of my old outlets
The job was well done and they made sure to make it right with us. Thank you!
After explaining to TrustPoint that I am only available on weekends, they were okay with scheduling me on a Saturday. Then a different person from their team reached out to me multiple times on different days to switch my appointment to a non-weekend day. After telling her “no” each time and that I had scheduled an appointment on the weekend specifically because only the weekend worked for me, they canceled my appointment and said they “would be willing to work with me” if I scheduled an appointment not on the weekend…
Alex came to our house and reviewed our electrical system, checked voltages in various rooms and that was all previous to putting up a fan. We appreciated his professionalism, is authentic way to present problems and the speed of the job.
Prompt response Great customer service
Alex is very professional and polite. We like him and will refer him to the people who needs .
Trustpoint was excellent with communications, professionalism and execution. I would not characterize them as a “value” provider. To the contrary, I found their service prices to be a bit on the high side but went along with it in the interest of getting the work done while they were on site. Quality of work was solid though.
Josh arrived right on time. He was extremely personable and professional. He explained each available option and the cost. Josh did a though assessment, diagnosed the problem and performed the needed cleaning and repair. Absolutely exceptional service.
Alex arrived promptly as scheduled and successfully diagnosed and repaired the problem. They will be coming back.
This company cancelled an hour before they were supposed to show up.
He was very through and explained everything that he did.