Quick response and easy to work with
Two Men and a Spa Dolly
In high demand
- 62 hires
- Based in Arnold, MO
- 23 years in business
- 10 employees
- Background checked
About Two Men and a Spa Dolly
We service and specialize in all makes and models of Hot Tubs, Spas and Pools. Looking to purchase a new or used Hot Tub or Swim Spa. Need a spa moved from one house to another, Buying or Selling a house and need an inspection, call us to check it out first and get a written report. If maintenance is an issue for you, we can customize a program that will fit your needs. We service all In-ground Pools, Equipment Upgrades, Liner Swaps, Heater Repair, Filter and Sand changes, Salt Cell installations, Free Computer Water Testing, Sonar and Camera scoping. Our service department also handles scheduled maintenance for any of your Pool & Spa needs. We have a full line of Pool & Spa Chemicals & accessories. Need a new Pool or Spa Cover, contact us to come and measure your cover. Our cover program includes coming out and measuring, delivering, installing and disposing of the old cover. We have 3 full time service technicians, complete delivery crew, service manager and an office manager to assist you. Our prices are competitive and fair. Established 2003 Taking on the difficult jobs, getting them done well in a timely manner and gaining a friend thru the process. The word of mouth advertising our clients provide is priceless.
Reviews
This is one of the worst customer services experienced. They take your card - so they can charge it; “whatever they decide. “ they have charge 300 dollars for changing the electric cord basically. I asked them on the phone for full service of the hot tub; and cord change; and check for leak. The person came early than scheduled went to back and started working without speaking to me; when I came out he stated he is “ antsy and need to get started “. I said I will be back I needed to put pants on my baby; by the time I was back he was gone. ( it took him maybe 10 minutes - maybe . ) I thought he maybe was missing some parts or something that’s why he left: I thought he was coming back. I gave it couple hours and called office they said system was down; and he doesn’t know what was done. The next day I got a bill via mail for 300 dollars with cancellation fee in it for 50 dollars - . I told person I did speak with someone and hoped that they won’t charge it. He said he needs to speak with another person. He never called me back; today I called lady said someone will call me back. I needed the full service; never got it. They did charge me though; needless to say I still need it service.
Overall, they did a good job. There were a couple delays due to internal scheduling issues. But they got it done before other companies were even able to come out and assess the problem. So I give them credit for that. Pretty easy to work with.
Both contacts, Aaron and Carson, were focused and deliberate to determine the issues with our spa, and then to get it back in operation.
Responded within a day
They showed up early, fixed our pool, and were great to deal with. Highly recommended.
Very good experience. Very knowledgeable and professional. Would definitely recommend in the future.
We've been charged 3 separate times totaling $2,055 and I still can't get anyone to answer my calls and my pool is still not open or ready to swim. The communication (or lack thereof) is terrible. I even tried emailing the manager to see if that would help and it hasn't. Really wanted to find a company I could use year after year but it doesn't seem like that's going to happen in this case. *** UPDATE: Now the brand new filter they installed stopped working in under 3 months. Pool was not filtering correctly so we called another pool service out. He said not only was the wrong kind of sand used but only a third of the amount needed!
On tome
They were able to work on our pool immediately and did just what we asked them to do.
I was pleasantly surprised at how little time it took...tech came in ready to go and knocked it out
The man was very friendly and knowledgeable and figured out what the issue was. Unfortunately it cost me 115 dollars to figure out I have to spend 700 more to get my hot tub working which in my eyes is a little over priced but they are the only place that answered my call and got to me within a day. I was happy to finally figure it out and hopefully soon will be hiring them to finish the job so I can enjoy my hot tub!
Great to work with!
They couldn’t open my pool but especially they were scheduled to do maintenace and when I called they said I’d have to wait a week. Furthermore you rarely get an answer on the phone and have to leave messages.
These people are good to work with. I have used them in the past and am using them again for some more work.
The service was never done because the guy came to my house and just stood on the front porch, no knock no phone call. I reached out to them they said he said he knocked and someone yelled through the door but didn’t open it. I explained that’s incorrect and have video to prove he is lying. And then they stopped responding to me. I was probably the last job of the day and they just wanted to go home. No one takes jobs seriously these days.
Very professional and thorough. Performed their job and a timely manner.
The tech gave us an good suggestion about whether or not to proceed with the repair of a hot tub.
Had to install a new pump which seems to work fine.
I had to wait a week for them to work it in their schedule but, they seemed to be very knowledgeable and professional. I would recommend.
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Two Men and a Spa Dolly★ 4.0
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