while initially they were great and easy to set up time. helper Jose was great. after that communication has been abysmal. once you get handed from the owner I believe to another guy that does scheduling/quoting it turns into a ghost town.
Ultimate Handyman
In high demand
- 169 hires
- Based in San Antonio, TX
- 12 years in business
- 7 employees
- Background checked
About Ultimate Handyman
US Army veteran with 20 years of experience in construction. I work with the customer to provide what they are looking for. I will take the time to ensure that the project I am working on is done correct and customer is kept informed on the progress of the project.
Reviews
Very professional and responsive. I will use them again.
would not use again I was told an estimate and ended up being double, materials were up charged a bit to much and if I didn't ask for my materials I bought they would of kept them..so for Seven window screens I ended paying 813 dollars, more than the industry standard. I still need another six done that weren't completed..all in 175 dollars just to show up late 60 an hour and incomplete work then if I wanted the work completed I would need to pay again another 175 plus labor and never answered my calls either... straight to voicemail...Adding To Black list on Base Ft Houston and Surrounding Military Bases...Veterans Beware...
These guys did an amazing job on my patio door replacement. The crew was very professional, arrived on time, performed quality work and cleaned up nicely. From start to finish the communication was great, couldn’t be happier with the outcome. Definitely working with them in the near future. Highly recommend this team to anyone looking for quality work.
Excellent job, on changing the hinges on my wooden fence gate, from outside to the inside. Also re-enforce with wood to make the gate doors stronger. Mike did a great job, he arrived on time, knew exactly what to do and made it happen. Thanks so much and God blessed.
He put together a fireplace TV stand. Very difficult. He was very responsive and on time. Could not ask for more
NOT PROFESSIONAL, HORRIBLE COMMUNICATION, NOT LGBTQ FRIENDLY. This is a frustratingly long, interesting story so buckle up. We initially hired David in September of 2019 to install a Mighty Mule gate arm on our fence gate which would automatically open our gate giving us access into and out of our driveway. We pre-purchased the equipment, and hired him to simply install it. He gave us an estimate for $606.20 for, at that point we did not have time to shop around much and we paid him. Immediately after the installation we had issues with the fence. It wouldn't open or close correctly, it got stuck on a daily basis, the bottom of the panels drug against the driveway causing the system to go into error mode and turn off. The wood started to split where they installed the hinges and sagged. We called them back to fix it over the course of 2019/2020 about 4 or 5 different times. Red flag # 247...or something. Finally, in July 2020, 9 months after initial installation, the control board of the gate arm completely blew out due to the weight of the panels and the less than ideal installation of the system. We called David, multiple times, finally got him on the phone, and asked him to fix it. He said he would contact mighty mule and order the part under warranty. We asked him to fix the entire set up so this doesn't continue to happen, in addition to fixing the brackets that were splitting our fence post from the dragging weight of the gate panels. When we were finally able to get him to come out to the property; he told my wife that he had a plan to remove the current wood fence posts and the all wood gate panels and replace the wood posts with metal posts (never ended up doing this) and frame the wood panels with a metal frame so there would be no sagging of the wood when the temperature changed. In August of 2020, as he was waiting to "hear back" from Mighty Mule regarding shipping the warranty part, he built the new gate panels. I am currently stationed abroad and my wife was visiting me when this metal gate framing project took place so we were not there. Pictures of the project (attached). You can see the gate is uneven, with the right panel too low, it drags on the drive way when opened. August 2020-October 2020 go by, with a broken, half-ass fence repair job and we cannot get David on the phone. Both my wife and I call him and his partner Charles multiple times a week to get a status update on the part and when he is going to fix this. When he does randomly answer phone calls, he tells me that there are shipping issues from CA due to COVID and he can't get the part etc and he will call me back later that day with a shipping update (there was never a warranty claim). Never once did he ever call me back. After around 2 months of this, he tells me if the part isn't in by the end of the week, he will go buy one himself from a local store and fix it that weekend. We say okay, weekend comes, he no shows and doesn't answer his phone. We play this game another few weeks. Then he tells me that he ordered the part himself "out of pocket" 2 day air and it will be in Friday, he will come by that next weekend. Same thing, no show, no call. Finally reach him, he says "they sent me the wrong part, I had to send it back". Now, I am a patient person, but this is ridiculous. Keep in mind we paid $600 for this install. We simply wanted them to fix their mess up. If they fixed it, my wife and I decided we wouldn't take this issue any further, we would let it go and simply not hire them again. BUT THEN. They finally show up at our property 9 OCT. The second and third photo show the "fixed" final product. Didn't even bother to secure the wiring. Whatever, while its annoying I can fix that. The best part, we had other contractors on site who told us David and his partner "obnoxiously" blared Rush Limbaugh the entire time- loud enough that my entire street could hear it. We also had neighbors complain. You can listen to whatever you want, but it seemed to all watching, that these gentlemen were trying to make a point. Completely unprofessional. July 2020 is when my wife hung a Pride flag with the words "equality" in front of our house. Coincidence? Recommend you find another handyman who takes pride in their work and treats all customers equally.
After our home was inspected for sales, we are now having to spend 1500 for things they missed AND to redo the work we paid to have done.
Dave installed remote controlled ceiling fan with downrod in my living room. The ceilings are 18 ft tall and he was the only person that I contacted equipped to do such an installation. The original downrod that I ordered was bent, but when the new one came in Dave was able to come out to install it the same day! The work was quality and my ceiling fan looks amazing. I would 100% hire again.
Great work, Professionally done
Had Kyle and David do a door install did an awesome job .Any body looking for a no nonsense honest and dependable proffesional at a great value give them a call
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Ultimate Handyman★ 4.6
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