The technician didn’t even bother to look at the door and immediately declared that the garage needed to be replaced!
UP N DOWN Garage Door Service
Great value
- 11 hires
- Based in Quincy, MA
- 30 years in business
- 18 employees
- Background checked
About UP N DOWN Garage Door Service
At UP N DOWN Garage Door Service, we pride ourselves on a commitment to customer satisfaction. Our relentless work ethic ensures we go the extra mile to keep our customers happy. With a wealth of expertise and extensive experience in garage door repairs and installations, we guarantee top-notch solutions tailored to your needs. Choose us for a reliable partner in maintaining and enhancing the functionality of your garage door, or if you are looking to upgrade to one of our premium doors.
Reviews
I had an issue where my 95‑year‑old mother’s garage door opener stopped working, and it was important to have it fixed quickly so she could maintain her daily routine. I contacted Up N Down, and they responded promptly and professionally. They arrived when promised, clearly explained the required work and available options, and took my situation into account. They were able to replace both the opener and the springs during the same visit, which was appreciated. Overall, the service experience was very good; however, the cost of the hardware was significantly higher—roughly three times the typical market price if purchased independently. While the workmanship and responsiveness were strong, the pricing was very high.
Fast and friendly service.
The contractor mentioned they don’t work with thumbtack and therefore would charge $39 for a service call, which is not mentioned here at thumbtack. Should they be removed from thumbtack then? Was not at all helpful, didn’t want to come and look at the issue without the $39 charge and I was told they work with Google/yelp. If that’s the case this shdnt be listed on thumbtack.
The installer refused to clean up the mess. Left open boxes, plastics bags, nuts, bolts, washers all over my garage floor. When I asked him to clean up he said that wasn’t his job. I was frustrated and in a rush so my wife and I cleaned up. The owner finally came around and offered to take away the old garage door openers and track. They wanted an extra $75 initially but came around after I complained. Then after a few days I realized that the 2 keypads were never installed. Not sure if I accidentally dumped them while I was cleaning up. It’s not a deal breaker but it sucks.
Ely did an amazing job so kind and extremely open to answer all the questions I fully recommend him to any customer dealing with any garage door issue
Services
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UP N DOWN Garage Door Service★ 4.9
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