Constant begging for tips, flimsy sales team gives inaccurate quotes. Pedro was exceptional Update: - Received a call from Management and worked out the above. Negotiations should be done with management. Was offered a complete refund for the additional tip and declined to keep this review authentic and accurate.
Up n' Go Moving
Licensed
- 185 hires
- 1 similar jobs done nearby
- Based in Long Island City, NY
- 11 years in business
- 19 employees
- Responds in about 15 minutes
- Background checked
- License verified
About Up n' Go Moving
I used to work for a few largest moving companies in NY. I saw their issues and disadvantages , and implemented experience into Up n Go moving. Customer satisfaction is number 1 in our company. There is not a problem which we can not resolve. Beside commercial and residential moves, local and out of state moves, we provide crane and rigging service. There are no hidden fees, and price which we give on beginning is what you pay at the end! We are queens based company, but we have branch in NJ as well!
Reviews
Constant begging for tips, flimsy sales team gives inaccurate quotes.
I had a great experience moving from my studio apartment to another place. The booking process was very smooth and price was very reasonable. The movers, Edward and Marco, were great and efficient. I booked them for furniture disassembly and reassembly and they had all the materials and were very knowledgable. They put my stuff together great. Only qualm was there came 20 minutes late but I had time to kill so it was ok.
The movers that moved me today were top notch and professional and friendly. They were fast and organized. My move from fort lee to maplewood nj was very easy. All the best to Bessie and his associate!!
While the team did a good job, I was very disappointed at the end when the team started complaining to me that I didn’t tip them enough and that it should be 20% of the total. I ended up tipping $250 dollars for 2 people and they felt it wasn’t enough. There is no way I could afford a 500 tip so I’m not entirely sure what they were expecting. I refuse to be bullied into higher tipping. The team needs to be reasonable and be grateful for what customers can afford.
Movers were punctual and worked with me when some unexpected issues arose. They set up my new place wonderfully
The move went smoothly and the guys who helped were professional and handle everything with care. They didn’t have the correct tools to hang one of our TVs above a fireplace so they came back the next day to complete it.
Up N Go did a great job, trustworthy, respectful and made it look easy! They handled by items with care and got the job done right and quickly. Definitely recommend!!
Ben and his helper were amazing. They worked incredibly hard, were strong enough to handle all of my furniture and boxes, and tackled the move in the heat without slowing down. They made the whole process so much easier, I wouldn’t have been able to do it without them. I would recommend Up n’ Go Moving!
Great, stress-free move! Professional and quick. Highly recommend.
Let me tell you all something about this Company! Our moving crew was exceptional and on time! The friendliest crew and wonderful customer service. Jacob, Bosco, Milan, and Boyan were amazing! Kind and compassionate movers who get the job done! Please definitely book!
Sam and Felix (movers) were very professional and took care of all my furniture; nothing scratched or broken. Communication between billing/sales/movers was smooth too. Highly recommend!
Comunicación was good. They arrived on time and were professional and courteous. They made sure my furniture were taken care of by transporting them carefully.
Great experience they moved my mom from Englewood to East Orange. Very professional, I would definitely recommend them.
Very happy that I chose them especially because my king-sized mattress was not going to fit the staircase and they made it happen and I am so grateful. Thank you.
Me and my husband were extremely please with “ Up N Go”, services. They arrived promptly on time and which was 9 am and finished the whole job before 1pm! So fast! Very nice! And made sure we were satisfied with how we wanted our belongings handled ! 5stars!! We would def use them again for the future! Thank you so much !
They have professional people. Very good work with genuine price. I would like to hire them again in future.
Great rate especially because they agreed to price me for a studio move with the amount of furniture and boxes that I had, even though I was moving into a 1 bedroom. The movers were careful and efficient, and responsive when I told them where I wanted certain furniture. They were 2.5 hours late because of an issue with the previous move so it was a late move (started around 8:30pm), but luckily I didn’t have a lot to move. The sales rep, Jacob, did keep me up to date on their timing and gave me $50 off the move since there was a delay. Would recommend and use them again.
Services
Compare other pros
Up n' Go Moving★ 4.8
Check availability