Not great communication and little follow through.
Utah Flooring & Design
In high demand
- 435 hires
- Based in Midvale, UT
- 19 years in business
- 50 employees
- Responds in about 2 hours
- Background checked
About Utah Flooring & Design
We Utah Flooring & Design is a locally owned and operated business. We have been serving the Salt Lake City area for 8 years but we have combined experience of 30 years. We strive to provide you with the flooring services that you can rely on. As a locally owned and operated business we have a very high level of commitment to the community, we live and work here every day. We are committed to helping our neighbors get the floor coverings that help to improve their quality of life. We are a customer focused business. We offer a wide range of flooring options. We specialize in installing hardwood, laminate, linoleum, tile, vinyl and carpet. At Utah Flooring & Design, we consider every detail so that you do not have to. We take the steps to ensure that you are always 100% satisfied with the results. We use the highest quality materials so that you get the durable beautiful flooring you can depend on for years to come. Our estimates are always free and we offer a wide range of flooring options that can meet every design need. We can easily help you to choose the flooring that you will love for your home and get right to work on the installation. Your comfort is important to us and we work hard to ensure that your new flooring makes your home your favorite place to be. Let Utah Flooring & Design help you get your new flooring. offer a lifetime warranty on the installations of all of your products. We really enjoy putting a smile on our customers faces and giving them the beautiful floors that every home deserves. Being a locally owned and operated business makes it really easy to reach us for any questions you may have, or even look over our flooring samples. We specialize in the installation of carpet, hardwood, laminate, vinyl, linoleum, and tile. We care about the quality, look, and feel of your new flooring, and only use the highest quality materials in order to ensure our customers satisfaction.
Reviews
The guy named Barry did a very good work and he is actual good, understanding with work and scope.
They were quick and efficient. I received a quote quickly and got the job done in under a week.
I didn’t end up going with them and they were nice but I got quotes from 5 places and they had the highest price:)
They gave me an appointment of 8:30 after I drove to the property they text me at 8:35 that they are 40 minutes away. Horrible service
Really happy with our flooring! They put in our carpet and vinyl plank flooring. Fantastic job!
Job was completed as described and I'm happy with the final product. Thank you.
I had a great experience. Quick, easy and affordable. I would use them again.
They repaired our tile and went beyond what we initially requested. I am thrilled with the result.
He was quick to respond to my message and come out to give an estimate. Is experienced, but I didn't appreciate the way he spoke to me so.
The owner and management need to change their business model. Deceitful practices, including the fake start of work in order to charge the balance due. Some of their subcontractors are great, others are about on the job training at the buyer's expense, and the owner's have no interest in making things right.
Our salesman worked really hard to make sure we got the carpet we wanted and the installation date we needed. The installer arrived earlier than expected and was very courteous and did a great job! We couldn't be more pleased and will contact them again when we need their expertise. We have also recommended them to our friends and family.
After viewing my tile job for less than one minute I was told, “I can’t help you, I can’t take this job, no reputable company would take this job because they couldn’t guarantee it. Sorry.” Then I was told the travertine trim should never have been used in the shower because it’s too porous and sucks up moisture like a sponge. Further, I was informed that the original installer didn’t do a good job and should have steered me away from the shower design, and the use of travertine. When I asked what they would do if it were their shower, the answer was, “Tear it out and do it over.” This isn’t an option for me as it’s fairly new and was quite expensive. Well, fast forward a few days with a different contractor and my tile job is completed and beautiful. Also, after some research I have learned travertine is a common choice for bathrooms and is perfectly fine *IF* sealed properly. I really feel like my job was too small to be bothered with.
They were very professional and handled the whole job very well.
Chris is a rockstar. He was always communicative and did a great job. I would trust him and definitely would use him again. I would recommend him to family and friends. He made great recommendations on both carpet and hardwood for us.
Came out same day to quote the job. Quick Scheduling. Showed up early for the job and finished in a timely manner. Installer was very professional, answered all my questions, and did an excellent job. Highly recommend and would use again.
The finished repair was done well and fast. There were some issues working with the company which they made efforts to resolve.
Either do the job right or don’t do it at all. Troy the quote person did a great job and said we had plenty of carpet. The patterns would face different directions in the two rooms but we were okay with that if it meant no seams. Each room has between 3-4 seams. The installer seemed nice but left before we approved it, left scrapes everywhere. We think he knew he messed up and just wanted to get out of there. The biggest problem was Paul he finally called us after texting and was quite rude especially telling us we didn’t know what we were talking about and that we went on the cheap side to use 3 month old carpet. They really need to have someone talk to the customer with the knowledge and also customer service, no wonder they only have 3.5 stars
Utah flooring and design was great to work with, they gave us a great estimate and when their guys weren’t available they brought in a great sub contractor named Joel from another company. Joel’s work was amazing, he’s a talented and extremely competent bathroom remodeler. We are thoroughly pleased with the end results and can’t wait to do our next project.
Great communication, clear estimate provided, and the finished work was excellent!
Services
Compare other pros
- Handyman pros in Salt Lake City, UT
- Hardwood floor refinishing pros in Salt Lake City, UT
- Carpet installation pros in Pleasant Grove, UT
- Carpet installation pros in Coalville, UT
- Carpet installation pros in Park City, UT
- Hardwood floor refinishing pros in West Valley City, UT
- Carpet installation pros in Payson, UT
- Carpet installation pros in Ogden, UT
Utah Flooring & Design★ 3.9
Check availability