I had a pool pump installed and a leaking pipe near the filter fixed and I am satisfied with my experience. Thanks Jesús.
Venezia Luxury Services LLC
- 169 hires
- Based in Jacksonville, FL
- 6 years in business
- 6 employees
- Background checked
About Venezia Luxury Services LLC
We are a company made up of a select group of certified technicians and professionals dedicated to offering high standards of quality of service and a dedicated commitment to serving our select clients.
Reviews
I received a quality pool pump, for which i am grateful. If your company offered maintenance I would truly be interested.
Everyone I dealt with was great to work with, unlike the other company that took a month to get back to me they responded immediately and did requested repairs the next week.
exceptional service from start to finish knowledge one experience team always punctional professional I couldn't ask for more reliable pool company. Highly recommend them to anyone needing top tier service.
I got a very reasonable quote right away with 2 options and recommendation that actually the lower priced pool pump would be fine. My pool guy confirmed it’s a great pump and what he would’ve recommended too. Work was done promptly and I didn’t have to pay anything up front. Would use again!
Highly recommend this company, they followed through and fixed my issue!
Scheduled first service for this past Tuesday. No called, no showed. Called and texted twice with no response. Unreliable.
My pool pump developed a leak in the housing. I purchased a new variable speed pump and arranged for the store to install. Two weeks later (and still 10 days away from install), I started looking for alternatives. Venezia was the only company willing to install the provided pump and did so in a timely and professional manner. Very pleased with the quality and value of the work.
Had to replace my pool pump. I received several quotes and not only was their quote the lowest but they seemed to really understand the issues and what I wanted in a new pump. They also were the fastest to do the replacement. I want it wired a certain way and they fought through an issues and he rain to resolve the issues and ensure it was wired the way I desired. I highly recommend them.
Pool tech left my Polaris out on my pool deck. When the pump came on it shot water out the tail of the Polaris into my grass. Also, dropped the water below the skim basket intake. Pump was therefore dry pumping and it caused damage to the pump and began leaking. I reached out for compensation for refill and pump damage and they ignored me. Tech was scheduled for Friday but he often didn’t show up. Tech dumped his leaves and test strips in my yard.
Venezia luxury services responded to my request on Thumbtack for pool repair for faulty salt generator. Mr. Contreras showed up promptly and listened to my description of the problem. He methodically isolated, where the fault was …. did additional troubleshooting and had the problem fixed in less than an hour. The cost of the repair was much less than what other companies had told me it would cost just to look at the problem. I would give my highest recommendation to this company for Pool Service and Repair.
Started strong...have me a quote right off the pictures I included that was competitive and right in line with other quotes. After that a full scale disaster....would schedule a date to install then an excuse....3 times. Last time they told me a date...I reached out to understand time...completely ignored me. This is not a way to run a business. Three different days i cleared my calendar and 3 times no shows with no calls. More than patient yet they can't even call or text me. Why would you want to do business with them???
They don't speak english so If Spanish is not a language you know then it will be hard to communicate with them. Though the quality of the work is good
I am updating a prior review. Number of requests to have T cell chlorinator cleaned went unanswered. My last report indicated I had 0 chlorine in the pool. I immediately took a sample to test after service and I have attached a copy. Weekly service should not have these values. I was close to heaving algae. Salt levels were high as they just turned up after the service. Needless to say I will not use this company again and do not recommend!
My experience with Venezia Luxary Services has been very positive. They are prompt with communication and seem to go out of their way to ensure customer satisfaction. Our technician has done a wonderful job getting our pool turned back over from a chlorine to a salt pool as well as getting our waterfall working again. I highly recommend them.
Wow, what a relief! Feels great to come home to a crystal blue pool. I've worked with other companies that were not punctual and didn't do a thorough job cleaning the pool. However, these guys get it right! They were easily able to squeeze me in to their schedule and have been doing an awesome job since! I finally found my pool guys!
They were very responsive. They came out and cleaned my pool and as expected the did an awesome job I will be using them in the future!
Jesus was quick to respond to a new property where the pool was green upon arrival. He came and cleaned it and treated it for us and in two days it was back to normal! He did a great job and I’m thrilled to have him maintaining our pool.
They drained and cleaned my pool in 2 days. Did a fantastic job and even returned to fix the main drain valve after the pool was refilled. Highly recommend
Thank you for a quick turnaround!