What's Bugging You? The Bedbug Specialist

Thumbtack customerApr 2026

Luis is great! Quick response , very professional and was able to schedule appointment easily ! The job was completed properly and his attitude was great ! Definitely will use again !!!!! Thank you so so much . I can sleep peacefully now 😃

Thumbtack customerMar 2026

Terrible communication, money wasted, & didn’t solve anything. Literally placed two mouse traps in plain sight and said problem solved. God bless any NYC DOE school he is treating. Stealing money from NYC and having kids and staff exposed. Hired another exterminator and his exact words “this guy is joke”, problem was solved days later. Charged $400 for a couple of mouse traps in the kitchen and dining room. Next exterminator charges $250 baits and sets up houses throughout the entire house. Texts from two different numbers and sends the wrong Zelle information for payment. Don’t even waste for time, money or energy with this asshole

Steph d.May 2025

Great experience. Professional and reliable. Thorough look at all holes to see where mice are coming from. Thank you!

Jared F.Apr 2025

What’s Bugging You was the definition of white glove service. No one likes bugs and from the moment I put out a request to deal with a new cockroach infestation they were quick to respond with same day service. On a Saturday in the heart of New York City. The tech Jonathan was incredible. So thorough and went above and beyond to explain everything he was doing and products used. He was extremely personable and respectful of every inch of the space. If you are in need of any extermination work definitely go with What’s Bugging You. Will not be disappointed. The highest quality work for a very reasonable price

Jonathan k.Jan 2025

Great company, helped me with a pest issue that I had. Price was fair and they responded fast Will definitely use them again ⭐️⭐️⭐️⭐️⭐️

Amanda S.Dec 2023

Thank you!

Litz P.Sep 2023

He was very informative and professional. Explained everything he was going to do. Keep me updated.

Maria L.Jul 2023

It’s been a month since my service and at this point, I don’t see anymore bugs at all! Very professional, and really knows his stuff. After struggling with this issue and getting ripped off by another company, he is a breath of fresh air!

Esther O.May 2023

Quick, efficient and effective!! It was very important that I take the time to write this review because of how pleased we are with Fernando’s service. He communicated effectively, he was punctual, and most importantly he fixed the issue we were experiencing. Thus far, I haven’t seen one bb. We’ll call him back for any other issues. Peace of mind at last!!

Rashida J.Mar 2023

Quick and effective! Thanks for helping with my bed bug issue.

Charlie L.Jan 2023

The professional’s professional. If you’ve just spotted a bed bug and reading this you’re likely reading tens if not hundreds of reviews for bed bug removal. This should be the last one you need. Fernando’s approach to bed bugs is multifaceted, efficient, and priced fairly. He answered my request for service within 1 minute of submitting, worked with me to book an appointment, gave a transparent and reasonable quote, and spotted the very subtle signals guiding to the root of the infestation within 30 seconds of entering the room (see photo 2). Before this I had personally stripped the sheets and peeled back every millimeter of the mattress, cleaned the frame with bleach, and cleaned and coated the baseboard with a knife and boric acid. This took me ~8 hrs. He spotted the aftermarket slats used to fix an Ikea bed frame within 30 seconds. Having now literally read books on the problem, I can assure you he is using the single best treatment available for bed bugs. He gives you the peace of mind that he will return to reapply if needed, but due to the high quality (human/pet safe) insecticide he’s using, which is now the industry standard for professional contact and residual treatment, that shouldn’t be needed. His approach being multifaceted means that he will give you invaluable advice on your situation to help you prevent future problems from reoccurring, which is crucial after the chemicals erode months after application (as expected). This peace of mind is something you will want when the lights are off. His pricing is appropriate. I was quoted similar treatment at 145% to 210% the amount of his quote. Further, they offered 0 to 1 guaranteed follow-ups vs Fernando’s service, which is “whatever it takes.” Even still, beyond his better pricing, this is not just about application of product, the bedside manner, identification ability, and prevention advice was almost worth more than the “service” itself. He answered questions after application via messaging, giving peace of mind. Fernando understands that by fairly pricing his work he will get detailed, thorough reviews and customers (myself) who will now go out of their way to recommend him to peers/friends when the topic of bed bugs (unfortunately) is mentioned. If anything should change in the next several weeks I will make sure to edit this initial review accordingly. C, Jan-23.

Yva F.Dec 2022

Great job. Very professional

Monica T.Aug 2022

I love the fact that he explained what the product would do, how it would work. He was able to answer questions and explain things.

Anthony p.Nov 2021

Louis was extremely thorough and detailed. He answered all my questions without any delay and with clarity. I watched him work and saw how he hit every single crevice of my furniture to make sure there would be no returns. I'd hire him again without question..

Tolu O.Sep 2021

Had the service for bedbugs and mice. Total time spent was about 20 minutes. For the mice portion, a few pieces of rat poison was put in places in the kitchen, and i was given glue boards to place around. So far (about two weeks) i haven't had any issues with bedbugs / mice

Daniel D.Aug 2021

Did a great job. I would definitely recommend him and use him again if need be. He was prompt, professional, knowledgeable, and completed the job in a timely manner.

Nadeen B.Aug 2021

Called for a bed bug issue. He came and was in and out. I’m keeping posted to see how treatment works. I’ll come back and update.

Hannah B.Jul 2021

He was great! Really professional, answered all my questions, got back to me quickly and was super knowledgeable about the whole process. Will update my review with results in a few weeks!! :)

Sharyn L.Apr 2021

Fast and knowledgeable. Made things easy.

Philip G.Jul 2018

Great guy. I called him about a rat problem, and instead of doing the $400 job I agreed to, he said, he figured we had it under control since we had already caught the rat that was causing us problems. He gave us great advice on what to look out for and what to do going forward. He even tried to get out of here without getting paid, after he had driven to outer Queens from upper Manhattan. No way I would let him go without paying him! We'll definitely call Luis again if the rats give us any more problems!