Fast response. Quality work. Finished in a timely manner. Reasonably priced also.
Woelfel Appliance Repair
- 1,069 hires
- Based in Longmont, CO
- 11 years in business
- 4 employees
- Responds in about 2 hours
- Background checked
About Woelfel Appliance Repair
Woelfel Appliance Repair – Experience the Woelfel Way Since 2015, Woelfel Appliance Repair has been Northern Colorado’s trusted choice for expert appliance service. We proudly serve Fort Collins, Longmont, Denver, and everywhere in between, bringing honesty, reliability, and craftsmanship to every repair. At Woelfel, we service all makes and models, with specialized expertise in high-end brands like Sub-Zero, Wolf, LG, Samsung, KitchenAid, JennAir, and more. From refrigerators and ovens to washers and dryers, our technicians have the skill and experience to get it right the first time. The Woelfel Way means doing what’s best for our customers. Your wants and needs are always our priority. We’re not here to oversell — we’re here to do what’s right. Integrity matters to us, and from start
Reviews
If I could give a 0 review, I would. Hired them on Dec 3rd. It is now the 13th. Received one mixed up order. 2 no shows on service apts and a 350 charge on a part that did not fix the issue. They give you the run around and no appliances are fixed after 10 days. Only hire this company if you like waiting for service calls that no one shows up for and for service technicians that don't know how to fix anything. I'm still out 350 dollars and have to start this project over with a new company.
I contacted Horizon Appliance repairs for my washer. The tech diagnostic was quick and through. Unfortunately, the washer had a catastrophic failure, and replacing was a necessity.
Responded quickly. Reasonable charge. Very pleased with Horizon.
I submitted a request for service, was able to come out and fix it on a Saturday, was very professional, polite and efficient! Thank you!
AVOID THS COMPANY! I have yet to ever write a negative review but I feel like I need to help others avoid this company. Thumbtack has cost posted at $65. All I was requesting was to have my new washer and dryer stacked and provided the kit. The technician shows up and charged $185. I shared on thumbtack I would only be able to help minimally - which means I can’t be expected to be the other technician. The technician drops the dryer and causes damage to it and then isn’t even able to stack them so leaves. I ask how it will be repaired when I call back and they tell me “it’s not our responsibility you dropped the dryer.” After struggling to get a time for them to come back and fix this issue I just asked for a refund. What a bummer.
Everything about our experience was way above our expectations. Quick response, fast diagnosis, great communication, and appointments set and met on time. We had one tech who made the diagnosis of problem, and another who installed the new parts. Both were sharp, friendly and very competent. Horizon Appliance & HVAC is saved in our address book!
It was a sub-par experience. The tech tried to charge me 2x the original quote. I had him call his manager and he brought the price back down and said he was new. He handed me a couple screws upon leaving and said they weren’t important?
I needed a washer fixed. Service provider underestimated the time to receive the part need less by more than a week! Then, service provider left my carpets disgusting (see photo I was welcomed with when all was finished and I returned home). Muck was left all over the bathroom sink and somehow the sink drain started leaking after this service provider entered to repair the washer. I then had to call another handyman to replace the valve (another $130) to stop the leak! This service provider apologized and promised a partial refund for the inconvenience but the refund never came through! Yes, the washer was fixed, but I would not recommend this provider. It took way longer than expected and cost much more than needed after the additional break of the sink, carpet clean up, and non-refund.
The response from Horizon Appliance and HVAC was quick, especially being Super Bowl Sunday in the evening. My family was very worried that we would lose all of our perishables in our freezer and refrigerator. We were able to get an appointment in the morning, Travis diagnosed it on site and fixed the problem. This company was professional, great communication, and was able to solve the problem within the estimated cost. Cannot say how thankful we are of Horizon Appliance and HVAC!