I experienced a condensation leak and require ductwork repairs, as well as maintenance of my older furnace system. The individual demonstrated exceptional expertise and efficiently completed the task within an hour.
W.O.O.D. Heating and Air Service
In high demand
- 22 hires
- Based in Riverdale, GA
- 2 years in business
- 2 employees
- Background checked
About W.O.O.D. Heating and Air Service
Knowledgeable Hardworking Timely and Ethical HVAC services Rain Sleet or Snow
Reviews
Very knowledgeable and clear with explaining. He definitely helped me make sure my home was safe and good to go for my family
Fantastic job. Was on time and professional. Great Job would definitely hire again
Contacted me in 10min and came to my moms house in 30. Fixed our AC in about a hour. Best service we have received. Price was the best
I got top notch experience. He definitely gets the job done and will make sure the job is done well before he leaves. I have him on my list for my current and future rentals.
While I understand that unexpected issues can arise, being prompt, professional, and considerate goes a long way when you are working inside someone’s residence. Specifically, I am highly disappointed by the following infractions during the visit: Punctuality: The service did not start on time, setting a poor tone for the entire appointment. Property Damage & Poor Housekeeping: After leaving my home, I discovered that trash was left behind inside my AC closet. The insulation and heat shield material were torn off from the inside and simply left scattered on the floor, with no attempt made to reattach it or throw it away. Furthermore, there are now oily fingerprints left on my wall near the thermostat. Lack of Communication & Efficiency: I expect to be proactively told if anything changes during a service call. The day prior, the diagnosis indicated that I only needed a quick replacement part. However, this "quick" replacement part took over four hours to install before my air was back to cooling, which is highly alarming. Technical Capability: My confidence in the technician's ability was severely shaken when I noticed you had to stay on the phone with someone else to be walked through the troubleshooting process. To make matters worse, you had to leave my property twice just to go get basic items like clamps and fuses. As a customer, I expect a certified technician to arrive prepared with standard truck stock, protect the cleanliness of my home, and execute the repair efficiently. Leaving a mess behind and dragging a minor part replacement into a four-hour ordeal was not assuring. To top if off you later texted me that you left a tool at my house and you needed to put back on a cover on my unit that you forgot to put back on. Now had you not forgotten this tool the cover would probably still be off until I seen it by cutting my grass. Although I support self employed businesses but you have step you game up on quality timelessness. Time is money at all cost.
He did a great job coming quickly when I didn't have AC. I definitely recommend them and they do great work.
I appreciate the honesty. A very rare quality these days.
I hired WOOD through Thumbtack to fix an electrical issue at my home, and the experience was excellent from start to finish. Scheduling was easy, they arrived on time, quickly diagnosed the problem, and explained my options clearly with upfront pricing. The repair was done promptly and professionally; everything looks clean and works perfectly. They tested all the outlets and breakers before leaving, tidied the workspace, and shared a few safety tips for the future. Courteous, knowledgeable, and efficient—exactly what you hope for when inviting a pro into your home. I would absolutely hire them again and recommend them to anyone needing electrical work.
Not pleased with W.O.O.D HVAC. Instead of doing a thorough analysis/inspection of the AC not cooling, they took picture of the inside and outside unit, determined it was incompatible (which I understand) and discussed need of a new unit with tenant (even though I had asked for this not to be done prior) before letting me know.
Services
W.O.O.D. Heating and Air Service★ 4.6
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