Good responsive service provider.
Your Juan and Only Plumber
Licensed
- 183 hires
- Based in Austin, TX
- 2 years in business
- 15 employees
- Background checked
- License verified
About Your Juan and Only Plumber
Juan & Only Plumber is a locally owned Austin plumbing company built around real people, honest service, and quality work. We exist to give homeowners and businesses a better plumbing experience—one where the phone is answered by a real person, customers are treated with respect, and every job is handled with care. We’re proud to be #Juan in the #2 business, and we strive to be the Juan & Only Plumber you’ll ever need. Juan has built a team committed to quality and customer satisfaction which has earned Juan & Only Plumber a 5-Star reputation. Whether it’s a minor repair or a major installation, we are the go-to professionals for all your plumbing needs. Juan Martin Martinez Salazar, Licensed Master Plumber: No.45228
Reviews
Inspection was done. Contractor took only an hour to send an estimate for repairs. However, I have repeatedly contacted the company several times to please send me the result with pictures of the inspection done and they have refused to do so even though they were paid for the job. Horrible company to deal with. Dispatch handles customer service calls and tells you he can only relay your message or concerns to the service guys, however, nothing happens afterwards regardless of how many times they are contacted.
Evis was onsite within 1.5 hrs of me making the call for checking leaks. He was very professional in walking through the steps. He started at the water meter and was able to provide feedback there is no leak in the system. He gave some suggestions incase I need to narrow down where the leak is coming from in the future. Overall great guy and service they are genuinely out there to help people resolve issues. Thank you!
Andrew was excellent, thorough in his explanation and took the time to talk me through everything. Highly recommended!
They are honest and professional!
water valve was corroded and needed replacement. Quick and reliable responses and services that replaced the valve and water outlet box. We would recommend thier services
very professional did a great job, was quick and cost a reasonable price
Quick and professional
Both of the toilets at our gym was not flushing as it should. They replaced everything efficiently and was fairly priced.
Kept trying to convince me to replace the water heater when nothing was wrong with it other than it’s “old”, then tried to charge me $850 for replacing the hose on top and “clean up”, ended up getting a different plumber to do the work for $250, also they messed up the schedule and requested another plumber to come again the following week. Today I received an estimate for the work after 2-3 weeks since the incident. This business feels messy.
See above
Way Over priced estimate.
It was amazing service. Connected in the morning and came afternoon. It was two people and diagnosis and fixed it. I was surprised and really appreciated. Whoever needs a plumber 100% I will recommend. You won’t regret!
Had Brian come out and do a plumbing pipe repair. A more than fair price and work was done promptly and of high quality.
This company gets an A+ from me. From the start, they responded quickly & I was able to get scheduled quickly & without issue. Joshua Stransky was the plumber who provided service for me, & he is such a professional and friendly representative. He came in & fixed the problem quickly, efficiently, & at a reasonable cost. I highly recommend Juan and Only Plumber!
Juan & only ate very professional & prompt in service
Good booking system and quick turn around.
Poor bookkeeping. NINE months later they’re harassing for duplicate payment because they keep poor records. Had to send a copy of our check. Save your receipts!
Not an actual plumber. Staff does not speak or understand English. Ran me around for a week and then said they can't help!?
Excellent work, super friendly.
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Your Juan and Only Plumber★ 4.7
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