They are absolutely amazing! highly recommended them for all your moving needs!
Z&M HOME SERVICES
In high demand
- 40 hires
- Based in Exton, PA
- 7 years in business
- 2 employees
- Responds in about 5 minutes
- Background checked
About Z&M HOME SERVICES
Why Choose Z&M Services LLC? At Z&M Services LLC, we make moving and home services simple, reliable, and stress-free. With 5 years of experience, our team is committed to getting every job done safely, efficiently, and with care. 📦 Moving • Assembly • Disassembly • TV Mounting • Home Services Why choose us? * 5+ Years of Experience — Skilled, dependable, and detail-oriented. * Registered & Insured — Your property and peace of mind matter to us. * Reliable & Professional — We show up ready to get the job done right. * Fair & Transparent Pricing — No hidden surprises. * Based in Pennsylvania — We travel anywhere to serve our customers. * Customer First — We treat every home and every job with care. Z&M Services LLC — We Move. We Build. We Care.
Reviews
these are not the type of reviews I like to leave I am writing to express my dissatisfaction with the moving services provided by your company. What should reasonably have been a three-hour move or less ended up taking approximately five hours. As a result, I was charged an additional $260. Throughout the move, the two movers appeared to struggle physically with the workload and took several breaks due to visible exhaustion. We chose not to complain because we understand that moving furniture and household belongings is physically demanding. However, the lack of organization, coordination, and efficiency significantly prolonged the move and resulted in additional costs that we should not have had to incur under these circumstances. In addition to the excessive time and added expense, several issues occurred during the move: - Damaged bed frame: The movers did not have the proper tools to disassemble the bed frame, and a part of it was broken in the process - Damaged mattress: Our new queen-size mattress was ripped along the sides and became dirty during the move. The mattress protector was removed and torn off during handling, and the movers did not take the time to put it back on or adequately protect the mattress. - Improper furniture protection: The movers did not properly use their moving blankets to protect our furniture and belongings. - Incomplete refrigerator reassembly: The refrigerator had to be disassembled and the front door removed to get it into the new residence. Although the movers reassembled it, they failed to put the refrigerator drawers back in place. - Lack of coordination and efficiency: The movers appeared disorganized and frequently seemed to be working at cross-purposes, which contributed to the extended time required to complete the job. Despite these issues, we remained patient and respectful throughout the process. We also provided a generous tip as a courtesy, even though we were dissatisfied with the quality of service we received. I understand that moving is demanding work, and I do not expect perfection. However, I do expect movers to arrive adequately equipped, handle belongings with reasonable care, protect furniture and mattresses properly, and complete the job in an organized and professional manner. Given the additional $260 charged due to the extended moving time, along with the damage to our belongings and the incomplete refrigerator reassembly, I believe this situation warrants a fair resolution. I am requesting that your company review this matter and provide an appropriate response regarding reimbursement of the additional $260 and compensation for the damaged bed frame and mattress.
I sent the request on Thumbtack on Sunday morning. "Zack" called me immediately. We negotiated a price. He asked if we would be home that day. I said Yes we would be home. He said they would come out that afternoon. He would text an arrival time. They never showed, never texted, never called or otherwise to say they were coming or would not be coming. Just nothing. Very unprofessional and unreliable.
We needed them last minute and they showed up on time and did excellent work. We would definitely use them again.
Great experience from beginning to end! Very professional and punctual, highly recommend company and Ben and Mus. Ease of communication combined with great service - would recommend and will definitely use them again in future!
Z&M worked so hard. We had a full 18×20 storage unit packed full to load and unload in our new house. I was able to schedule with them last minute were very flexible. When just 2 guys showed up I had my doubts, but they completely loaded the truck and unloaded it with no problems. We had a really bad experience with our first movers (a completely different company) but Z&M worked so hard, they took great care of our furniture and they were so polite. I would 100% recommend them if you need help with any project.
They SAVED MY ENTIRE LIFE! So professional and quick! Highly recommend!
Fast and efficient
I am happy with the service from Z&M. They were prompt and very accommodating with our moving needs.
Very efficient and smooth.
Services
Z&M HOME SERVICES★ 4.3
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