Zen Windows Central PA

Exceptional 5.0(66)

Based in Lancaster, PA
13 years in business
3 employees
Responds in about 3 hours
Background checked

About Zen Windows Central PA

Established in 2013. Zen Windows was founded in 1998 after deciding it was time to create a totally new way of shopping for window replacement. Homeowners tell us how much they like doing business with us and how easy we make the whole process. They love dealing with us because they can tell how much we care about getting them great results at a reasonable price without even having to come into their home. This is exactly how we would want our window buying experience to be - helping people improve their home, but without the uncomfortable sales calls and other stresses associated with traditional home improvement. We couple all of that with a lifetime warranty, no deposits or down payments, and financing options to create the best replacement window buying experience out there.

Reviews

“Summary. Zen Windows installed 8 windows on the first floor of our two-story home on Dec. 9, 2022. After researching window installation companies in Central PA, we selected Zen based on their overwhelmingly positive reviews online. The installation project started on Aug. 17 when we called Zen to request a quote for window replacement. After selecting Zen, they completed in-person window measurement on Aug. 29, and we approved the Rendering / Order on Sept. 2. Overall, we are very pleased with the windows, the install process and Zen Windows. We strongly recommend Zen and are planning on using the company to replace our second-floor windows.Value. 5 out of 5. The Soft-Lite windows are high quality and much better than the Anderson builders grade windows replaced. The new windows significantly reduced air loss on the first floor of the house (measured by infrared thermometer). The cost per window was just under $800 dollars, which compares very favorably to the $2100 per window installed by another company in one of our previous homes in the same area. The windows also come with a lifetime warranty.Process. 4 out of 5. The process from end to end (order to install) took just over 3 months and was a little longer than expected but still reasonable. Two of the windows had scratches in the glass and we called to replace one of those after we cleaned the windows and determined it was a noticeable scratch (the other had a barely noticeable scratch so we are still deciding on whether to replace). Zens simplified sales and ordering process relies on the customer to measure windows prior to submitting request for a quote and eliminates in home sales presentations. The pros for us include reduced time and pressure. The con for us was not being able to see or touch a sample of the window; we did request this a couple times, but Zen never delivered.Communication. 5 out of 5. Almost all communications with the Zen Windows team were through email and phone, except for the window measurement and the installation. All employees were professional and responded to us in a timely manner. The installation team was particularly exceptional.”

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Zen Windows Central PA★ 5.0

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