“We had a ground squirrel infestation and after an inspection by Hero Pests Control found out that rats had also been using the ground squirrels’ tunnels. They gave us a quote, were responsive when I reached out to set up a time for the work, and have been back a couple times to check the work and look for new activity. We have a one year follow up contract and they have been coming out whenever we notice new tunnels as well as the regular checks they provide. They are quick to respond and have been able to come out within days of reaching out.”

“They were able to come over the next day and seal our crawl space that had a big rat nest with rodents in our walls. They were very thorough about removing all droppings and urine traces (which can attract new rats) and to seal off all possible entries and exits. Then we waited until the rats and mice got desperate enough to go for the baits in the traps and we caught them all. They came back several times to inspect and close some additional gaps. If you have a big problem with rats or mice then I would definitely recommend them.”