“The ice maker on my Sub Zero refrigerator stopped making ice, and when the service tech came out to assess the issue it was disclosed to me that the entire ice maker had to be replaced. Nijat said he would order a new one and return when it came in and install it. After the installation, the unit failed to make ice without clumping and freezing. I called and Nijat came out within a day or so and fixed the problem, and assured me that if the problem persisted he would come back and attend to it. A very friendly and knowledgeable young man who takes extreme pride in his work, and goes to whatever end is necessary to satisfy his customers.”

“OUTSTANDING SERVICE!! Professional, Punctual & Courteous. Definitely Recommend & Will Request Their Services Again. HIRE THEM!!”

“Ernest was extremely nice and punctual. We had to reschedule because of the rain and he was responsive and scheduled within two days to come out and repair a leak on my roof and went above and beyond to install a few shingles that were lose as well.”

“Kevin did an amazing job installing all of our appliances in the kitchen. Very knowledgeable and friendly. Would highly recommend him!!! Thank you again Kevin!”

“Amazing experience with them. A routine installation of a dishwasher ended up having a few curve balls due to the previous setup. However, IDW Reality was prepared for everything and did a fantastic job. I am looking to hire them again for more work in the house.”