“Then I remembered that my husband had bought a new faucet a few months ago because it had been leaking around the sink a little, but he never installed it (I'm thinking that's why this place is called Honey Go Fix It!!). My husband said he would install it.Trevor revised the quote for the price of the stop valve only, which took the total from several hundred dollars to $150, including labor. That seemed crazy low. So he went to get the stop valve and report his revised quote to his supervisor. When he came back in he was pretty devastated to tell me that when he revised the bill he left the stop valve at the "add on" price, when it should have been named the primary problem. Being new, he didn't realize that's how it should have been billed. He offered to eat the difference or to give us $200 off.I knew he was being truthful because 1) His shirt had a different name than Trevor on it because he was so new his own shirts weren't ready, so it really was his first day out for them, and 2) when he gave me the original quote he walked me through it and had to click "add on" to add the stop valve price, and 3) $150 was just way to low for any plumbing call.So he did a great job, we paid the full price, and my husband replaced the faucet. Everything is great! We will definitely use HGFI again and highly recommend them.”

“They have great customer service and are on point with scheduling appointments and installs.”

“They replaced a hose bib for me as well as installed a shut off to avoid this from happening in the future, as well as fixed a seperate issue for me. They did great work in short time! Would definitely recommend.”