“They checked the BIOS, memory, NVMe SSD performance, graphics drivers, Windows configuration, power settings, Event Viewer, and hardware sensors to rule out potential issues before narrowing down the problem. They explained every step in plain English, answered all my questions, and made sure I understood what was actually affecting the system rather than recommending unnecessary repairs. It was refreshing to work with a team that prioritizes proper diagnostics, and my computer is now running the way it should.”

“I am From San Jose, california. Mike Butler contacted me and spent his time cleaning/sanitizing my desk top computer. Excellent detail/professionalism, and patience to old people like me.”

“The tech, Sean was very professional. He also was patient. He was able to repair my laptop. He also gave some great advise/ tips.”

“I recently had an issue with my computer that was causing major disruptions to my work, and the IT technician Willie who handled the repair was absolutely outstanding. From the very first interaction, he was professional, patient, and attentive to my concerns. He diagnosed the problem, explained it in a way that was easy to understand, and got to work fixing it efficiently. What impressed me most was his attention to detail and commitment to ensuring everything was working perfectly before considering the job complete. He also performed a thorough system check and offered helpful tips to prevent future problems. After he left, I had a follow up call with the manager, who made sure everything went well. The entire process was seamless, and their communication throughout was clear and reassuring. My computer is now running better than ever. I’m extremely grateful for their expertise and excellent service. I highly recommend this IT technician to anyone in need of reliable, skilled, and trustworthy technical support!”

“Virulent did a great job! He was very knowledgeable, helpful, and went above and beyond to help with my computer problems. I would definitely ask for his help again.”

“I met Boris, the owner of Infotek, when during tax season, our computer server stopped working. Boris was recommended to me. Boris came within the hour that I reached out to him. He was very reassuring and he fixed the issue and when I asked him to email me an invoice he said that this was no big deal and gave me his contact information. That was 30 years ago. Infotek has been our IT department ever since. They have ALWAYS been available whether to fix a issue or design an entirely new system. They are an outstanding company and they understand that, as we do, it's all about the people in the company that make it a success.”