“Very trustworthy and honest service which can be hard to come by. Hai inspected our fridge and told us was 2 problems could be occurring. He offered to continue trying to diagnose and locate the problem and possible remedies BUT advised us that he suspected an internal equipment failure which would be covered by the manufacturer even past the standard 1 year warranty. We took his advice and contacted Samsung, and turns out Samsung is giving us a brand new fridge. Many companies would probably recommend you let them continue to do diagnostic test or attempt repairs just to get more money. Would definitely recommend RFI services. He is upfront, honest, and puts the customer first.”

“Eddie was absolutely fantastic. I raised a request late last night, and he was at my place promptly by 10 AM the next morning. He helped with maintenance work for a couple of refrigerators and a washer, and his expertise really showed—he identified the issues quickly and efficiently. What stood out even more was that he went above and beyond by cleaning the appliances as well, which I truly appreciated. He was kind, patient, and never rushed through the work like many others do. He took the time to listen carefully to my concerns and made sure to explain everything clearly. Overall, a very professional and pleasant experience—I would highly recommend him and would definitely call him for all my repairs in the future.”

“I was so relieved to have found Custom Elite! I had hired someone to replace a new back door. They didn’t know what they were doing, left and never came back leaving me with a half installed door. I messaged Custom Elite and had a response in hours and a confirmation to arrive the next morning to complete the work. They were communicative, punctual and knowledgeable. Not only did he have to redo the work the other person did incorrectly, he explained it all to me. It can be incredibly difficult to find a reliable and knowledgeable handyman with integrity but Custom Elite is just that and more! Will be hiring them again for upcoming home repair projects.”