1. Team Enoch
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Ebrahim K. says, “I requested a winter tune-up for my HVAC system. The technician identified an opening in one of the pipes in the attic. He closed it and suggested checking the other end of the pipe on the roof to ensure no gas was leaking. He didn’t feel comfortable going up on the roof, which was understandable. I asked him to have someone from his team come and check, but he said I needed to contact the office. I contacted the office, and they said they could do a full roof inspection for an extra $75. I told them I don't need a full roof inspection. I just need to ensure the potential issue identified is solved as part of the maintenance service that I already paid 420$ for. I didn't hear back.”