“I had a scheduled service with Moxie Pest Control that I just didn’t feel right about. We have been using their bug spraying service and termite service (which now I question if we need that) and they placed bait boxes outside our house, for the past 5 years. After sleeping on it, I decided I wanted a second opinion before Moxie started their $33,000 job. Yes, you read that right. Thirty three thousand dollars. They did lower it substantially the longer it took to convince me to use them, but $21,000 is still a heck of a lot of money. I contacted Johnny through Thumbtack and asked if he could rush out that morning for a second opinion. I ended up having to put in a cancellation of my Moxie contract multiple times and contacting their company also multiple times for Moxie to accept that I was not wanting to get the work done that day. But I knew I needed to get the cancellation in within 3 days or they would keep my deposit, which was around $6,500. (Found out later you shouldn’t have to put a deposit down for pest control work.) Moxie ended up sending their crew out anyway trying to bully me into going with them. Their trucks took up our entire street there were so many. They finally left, but then sent me an invoice saying I owed the total balance immediately. In the meantime Johnny came and looked and contradicted almost every single thing Moxie told me. Everything was a lie!! We did not need new insulation, we did not have rats, we did not have THOUSANDS of mice (like Moxie said). He did find some holes that needed filled in the attic, and said we could just bait up there and be fine. He would remove any dead mice if he found any, but couldn’t find any in the hour he was up there, and toss the insulation and spray it with disinfectant to keep any disease or mildew away. By this point I was pretty mad at Moxie, then we looked outside and Moxie only has 2 bait boxes outside of my house. None on the woods side or the back where there is also woods. There is one by the garage that had cobwebs in the door, and no poison in it, and the other out front which was also empty. Was Moxie not filling my bait boxes just to make the mice problem worse around my house? I can tell you what I think, but that would just be my wild assumption. Needless to say, Johnny saved us a lot of money on a project that we probably could do ourselves now that we know what the actual issue it. Will I call Johnny for any further problems? Absolutely.”

“Great experience with this pest control service. We had yellow jackets entering our home through a deteriorated section of exterior trim, and they were able to quickly identify the problem and treat the colony. They were knowledgeable, professional, and thorough, and explained what they were doing and what to expect afterward. We still noticed a few live yellow jackets after the initial treatment, and they came back out for a second treatment at no additional cost, which I really appreciated. They stood behind their work and made a stressful situation much easier to deal with. Would definitely recommend!”

“Critter Removal was honest and trustworthy. I would definitely use them again if needed. Wonderful job!”