New build plumbing in Old Hill, CT

“I had a wonderful experience with Benjamin Franklin Plumbing. From my initial phone call, they were incredibly kind and helpful, patiently answering my questions even though I called several times before they came out. I later learned that the sweet woman answering the phone was the plumbers sister, which made me appreciate even more that this is a family business. They found and fixed an odd leak in my basement ceiling, explained everything along the way, and charged a very fair price. I was so worried about what this repair might involve, but they made the entire experience painless and even educational, and I am very happy and relieved.”

“He tried to repair the part but it would not work so he ordered a new part and told us the office call as soon as the part in and get us on the schedule to install the part. Thanks”

“Alex is very good at what he does, very professional. Will do business with him again.”

“He was responsive and able to come in for an emergency plumbing issue on the weekend. I’d highly recommend him for any plumbing issue.”

“He suggested a plumber add a fitting to the pipe where he could work his magic to pin point the leak. Isaac and Tom returned to the site later the same day and spent some more time and diligence to pinpoint the leak. Our crew excavated at the location suggested by Isaac; in the 20x30 classroom! And as we uncovered the pipe in the small suggested area, we located both the main, and then the leak, approx 18” from where they pin pointed it! We appreciate most excellent work; we had to dig in the right place, and without Isaac and Tom and their diligence and willingness to come back and pin point it; we would not been using anyone’s time wisely. To be within 18” over 300’ without any water surfacing; is like hitting the center of the bullseye with a bow and arrow! We thank Isaac, Tom the entire crew for their excellent work.”

“S&N Plumbing & Heating LLC did an excellent job replacing my water heater. Nick and his team were professional, on time, and explained everything clearly. The installation was quick, clean, and fairly priced. Highly recommend.”