“He fixed our leaking pipe and replaced it quickly, working meticulously and cleanly throughout. He was prompt, responsive, and reasonable with pricing. Finding a good plumber in this area is genuinely hard. We got some ridiculous quotes from bigger plumbing companies that tried to scare us with problems that didn't even exist. Ideal was a exactly what we needed, honest, skilled, and easy to work with. Highly recommend.”

“My husband and I have worked with several contractors from plumbing to electrical to handymen over the past year. We are currently doing minor upgrades to our brownstone that we purchased last year. We had a heating pipe that was corroded in our kitchen ceiling with a slow leak. Kris knows what he is doing. He also does construction and was able to patch up our ceiling which saved us time from having to find someone to fix the ceiling and added value at the same time. He was punctual and did an exceptional job! I will be hiring him for future projects.”

“We had water leaking in the basement floor and thought it was due to a faulty sump pump. However, upon careful inspection, it was from our 14 yr old water heater that needed to be replaced! We texted 3 different plumbing companies to get estimates. Benjamin Franklin Plumbing was the first to respond back within minutes of the inquiry via Thumbtack so we went BFP. They definitely live up to their motto of being responsive and punctual. Chris Bloomfield came out to assess the situation and confirmed that it was not the sump pump but the water heater. He contacted the office immediately after going over the costs with us and giving us three different options to choose from. We chose the water heater with a 6 yr warranty with the company. On the same day, Everton Russell and Ami Pineda came out to install the new water heater. Ami explained how to control the temperature of the water heater. Both technicians worked quickly and removed the old water heater safely out of the basement. We appreciated Benjamin Franklin Plumbing’s professionalism when it came to communication by texting us a detailed description of each person who would be coming out to the house and when they would arrive. The communication also gave a brief background of each of the service technicians as well. BFP sent a thorough breakdown of the costs with pics via email. We are very satisfied with the new water heater and will be seeing BFP each year for the annual flush & checkup as part of the warranty. Thank you BFP for your responsiveness, quality and professionalism!”

“Dazhaun was absolutely awesome to work with and the company as a whole is definitely the right choice for all your plumbing needs. They respond fast and work is done correctly and for a fair price. My tech Dazhaun took the time to explain everything to me and answer all my questions. Turns out the job i asked him to do was a little more involved then I thought but he assured me not to worry and he would get it done. He also took care of another issue i had that I forgot to mention during the booking process. All in all I would recommend this company to anyone needing services.”