1. Better Choice Roofing & Exteriors
- 17 hires
- Serves Penney Farms, FL
- Background checked
Neale T. says, “We recently worked with Better Choice Roofing & Exteriors (and our sales representative, Kris Kofstad) for roof repairs at our home, and the entire experience was exceptional from start to finish. The initial engagement set a high standard: Kris arrived precisely on time and delivered a thorough, detailed estimate exactly as promised. When we compared this quote against two other estimates, Kris was open to a productive negotiation, bringing the cost well in line with the competition. Ultimately, we agreed to a slight premium over the lowest bids, which was easily justifiable given their prompt communication, strong BBB rating, Thumbtack standing, and positive Nextdoor reputation. When weather intervened and rain delayed the scheduled start, Kris demonstrated proactive communication by reaching out in a timely manner to let us know, seamlessly confirming the rescheduled date for the following day. True to his word, the materials were delivered promptly the next morning, and the crew arrived right on schedule to execute the repairs efficiently. Furthermore, Kris confirmed that all unused materials and site debris would be completely cleared and removed by his company within 48 hours. Throughout the entire process, Kris maintained a completely non-pressure approach. He transitioned effortlessly into a seasoned project manager who ensured the work was executed precisely as committed, clearly communicated necessary weather-related adjustments, and followed up afterward to verify our complete satisfaction. We highly recommend Better Choice Roofing & Exteriors for roof repairs and will certainly look to them first for any ongoing exterior and roofing maintenance needs moving forward.”