They scheduled my free estimate quickly and came out to examine my roof and specific issue. Their estimate was extremely high and their solutions for the variety of issues didn't completely make sense to me. (Though they might be accurate.) Ultimately, the person was really trying to "SELL" me and I found that really awkward and caused them to lose their credibility in my eyes.
IBEX Roof
- 50 hires
- Based in Vancouver, WA
- 11 years in business
- 25 employees
- Background checked
- License verified
About IBEX Roof
Tired of sketchy contractors? We actually take care of our customers, and plan to keep it that way. Ask our hundreds of references, read our reviews online, and get in touch. "We're on top of it". Helping customers by educating them on their unique roofing issue. Building friends for life and helping people protect their home with a solid roof.
Reviews
Before anything, you need to know I am cheap and difficult and I give 10 stars to Trent in his company!! 1. They have scheduled the estimate in 24 hours. 2. Trent inspected the sight and gave me the best possible deal, solution, and advice on what to do on my own to resolve some other HVAC issues. 3. During the inspection, Trent fixed some isolation issue on the roof, for free. (another contractor was asking $750 for that) 4. I have asked them If they can work between 10 am- 2 pm so they don’t bother anyone in the house. Trent will get all my future work and recommendations. That is what I call customer service!!
The work is yet to be done but everything else has been a pleasant experience.
Did the job quickly and on time.
Came out for an estimate. Out of the three things I asked about, he was unable to help with any. In order to fix my gutters, my porch has to be lifted. When I contacted him later to get a suggestion about a contractor for that, he never responded. I felt like he was pushing to replace all my gutters. When I do that, I won't use them due to the unresponsiveness after the initial call. It was a waste of both our time.
They did a great job cleaning up the moss on my roof.
They were very reasonable and on time. In retrospect I should have had the roof brushed and not just blown. It wasn't as clean as I would have liked. Next time I'll have it brushed.
Duane was great in responding immediately, scheduling around my needs and accurately quoting the work needing to be done. Brandon, who showed up to do the work, was equally pleasant and professional.
Duane came a n gave me a competitive estimate, contacted me with schedule updates. they did a nice job with my situation. thanks
Very well run company, good service. I did not select this company because their bid was about 3K above a quote from a comparable company.
IBEX did a great job removing our crumbling, out of service chimney from our roof. The took out the bricks, covered the opening and roofed the section that was patched. You cannot even tell the chimney was ever there. Everyone I talked to was courteous and professional, and the workmanship is excellent. I highly recommend them for any roof repairs. When we need a new roof, I will call them first!
Great team! Prompt and professional. Highly recommend. We couldn't be happier.
So far so good. project to start the second week of January.
They provided a quick quote and a written estimate - a different company ended up being selected by the buyer but their communication was great and their price was the best one.
They did a great job! We love the roof. They were timely and very kind. They have us a bid and stood by it. Great company
They did an excellent good, replacing my roof. Even though they were working thru both a hail and rain storm.
First impressions were good, Kurt assured me that their work would be on time and thorough, he also emphasized that clean-up would be meticulous. The job was postponed a day without any notice. Clean-up after the work on Friday was in the dark and after job completion on Saturday not a priority. I cleaned the driveway to find 12 nails and a couple of weeks later cleaned the gutters of the newly accumulated aggregate and about 25 nails. Communication from the front office failed 1/2 the time, expected emails didn't come, things like the estimate and invoice.
The person who showed up was courteous and completed the job. It has not rained heavy yet so I will reserve final thoughts on if the kicker will do the job I expect it will. Thanks
Tear off two layers of asphalt roofing. Replaced damaged sheeting on roof. Increase number of roof vents as per code. Add flashing around entire roof and chimney. Install new roof and vent holes in soffits.
Professional, Prompt and polite.
Services
Compare other pros
- Home inspection pros in Portland, OR
- Pressure washing pros in Portland, OR
- Gutter repair pros in Vancouver, WA
- Roof cleaning pros in Banks, OR
- Roof cleaning pros in Portland, OR
- Gutter repair pros in Bothell, WA
- Gutter repair pros in Cathlamet, WA
- Gutter repair pros in Seattle, WA
- Gutter repair pros in Kelso, WA
- Siding installation pros in Portland, OR
- Gutter repair pros in Graham, WA
- Gutter repair pros in Packwood, WA