SOS GEEK offers excellent, reliable, and affordable services! After speaking with Harris our 1st point of contact, he sent Alan an IT technician that arrived at our office with a laptop the next day. He was punctual, and he has a very pleasant demeanor. He got to work right away with Wes who logged in remotely to migrate our Fortigate 60E firewall to the new 50G Fortigate firewall. This process was seamless that took approximately an hour. Alan also gave me a usb backup, so if there is ever a need to restore back to the initial configuration. SOS GEEK is a professional reasonably priced IT service that pairs well with our small office. Thank you, Sandra M
SOS GEEK - WA
- 215 hires
- Based in Seattle, WA
- 10 years in business
- 50 employees
- Background checked
About SOS GEEK - WA
Geek Techs Pro is dedicated to providing best-in-class services to its customers nationwide. Our team of certified professionals are passionate about staying up-to-date with the latest technology trends and ensuring that our customers have the best experience possible. We have collaborated with Intuit, Carbonite, AKKO, Salvage data, and many more outstanding companies to provide you with the best services possible. We believe in providing excellent customer service and always putting our customers first.
Reviews
Quick response, Albert seemed knowledgeable and kept me informed as he worked. Job took longer than originally anticipated but he got it done.
My contact person when I first phoned them was Harris. He was a great rep for the company. Kind of like the good old days when people were nice, friendly, considerate and wanted to truly help people.
Jack, our technician, was excellent. Explained everything thoroughly to us and did a great job cleaning up our laptops.
The SOS GEEK crew were very patient and spent a lot of time on my problem then charged a very modest fee for their services. They seem to be genuinely interested in solving the customer's problem. I would hire them again.
They have only just started on my computer, but they did that immediately, from our first contact. They work late. I believe they have the experience and knowledge to fix this VERY bad hacking of my devices. I have told them exactly how bad it is and they tell me it's fixable and not to worry. I'm paying a flat fee now, so there won't be any surprise charges. I am covered for 6 months. They help you remotely and/or come to you. I will leave another review after my devices are finished to let you know if they are as good as I think they are!
Kenny was great! He help greatly and got my computer up and running again Great service.
Timothy was very knowledgeable and I was able to understand my issues.
This company is great. They are so responsive and there was no limit with time.
Everything went real good happy with SOS Geek Service.
Everyone I spoke with, has been awesome, I find value in the service, and I would recommend to all. Thank you
It was a bit of a challenge coordinating due to different time zones. But when we connected, they were able to solve my computer problem in a reasonable timeframe.
Excellent communication with me, responses were quick.
Helped with my IT needs and made me very comfortable while doing so
Jack was quite responsive and professionalism. problem was fixed quickly and happy with the support
Was right on the problem, and was thorough in checking other possible issues.
We had an IT emergency in our office during busy hours. Kenny and Nathan helped solve hour problem. We received immediate attention when we reached out for help. Thank you we will be using your services again in the future
They did a good job. They knew exactly what to do and fixed it.
Thorough and explain in details. I will be using them again. Friendly team.
Jack responded quickly and solved our problem thoroughly. Highly recommend them.
Services
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