“They checked the BIOS, memory, NVMe SSD performance, graphics drivers, Windows configuration, power settings, Event Viewer, and hardware sensors to rule out potential issues before narrowing down the problem. They explained every step in plain English, answered all my questions, and made sure I understood what was actually affecting the system rather than recommending unnecessary repairs. It was refreshing to work with a team that prioritizes proper diagnostics, and my computer is now running the way it should.”

“Very pleased I was working on a deadline and he worked quickly, efficiently, and resolved my problem. I still have 45 minutes to spare. He's my man now to keep my computer me up and running.”

“Did express the professionalism with patience and knowledge about the computers to fix my problems, I found it completely worth my money!”

“Dawn handled my computer problem with ease. She is an exceptional IT professional who knows how to calmly address challenges while keeping the customer at ease. She possesses great customer service. I would recommend her for any computer challenges that arise.”

“The job was quickly fixed & completed within a short period of time. He was knowledgeable & able to find the solution within a 15 minute timeframe. Also able to explain how to fix my computer if I run into this problem again.”

“I really appreciate you Shawn helping me with my printer issue and the Sos geek techs, the help and knowledge of the computers. I wish i could get the disabled vet consideration of 30 years' service and 80 years old! Please think of me in this regard thank you”