“Speed with Accuracy”. I guess that’s the best way to describe my review. I had to make an emergency trip so these guys had me all set and ready in two days. It’s a pretty good size apartment and I still don’t know how they did it. Including some thorough details between door frames and footboard installation. They also provided me the flooring, which is commercial grade, and at a very competitive price. Charles and the crew were very professional from the very beginning, all the way to the end. Thanks Guys!
Step Up Home Improvements
Great valueLicensed
- 184 hires
- 2 similar jobs done nearby
- Based in Fort Lauderdale, FL
- 6 years in business
- 6 employees
- Responds in about 5 minutes
- Background checked
- License verified
About Step Up Home Improvements
Hello! We are a Licensed and Insured GC company servicing Tri - County providing Labor for Any Home Improvements Project big or small. We also Own a Showroom with materials being sold under warranty such as Tile, Vinyl - over 80 options, Slat Panels, Baseboards, Countertops, Cabinets and much more. We specialize in Flooring Installation , Bathroom Remodel, Kitchen Remodel, Drywall Projects, Accent Wall and Painting. We provide you with a quick estimate within 24 hours of our meeting and deploy our crews as quickly as possible to meet your needs while keeping a high standard of quality. We provide free on-site consultations and detailed project estimates. Our English, Spanish, and Portuguese-speaking team is available to help homeowners plan and complete their renovation. Charles, Bryan and Taha are here to help you bring your property to life and preferred design.
Reviews
You can’t go wrong choosing Step Up Home Improvements. I spoke to Charles who is a pleasure to speak to and you can tell he truly cares about what his customers want and need. He goes out of his way to give you a quick response and quote for the job you need to have done. He really listens and will answer all your questions. I could hardly get some companies to even call me back let alone hire them but with Step Up Home Improvements you will not have to worry about any of that. We have not officially worked with them just yet but we plan on it in the near future as they do a variety of different home improvement work. At least I know when I call them Charles will give me very fair pricing and will be in communication with me along the way because Charles is a kind man and responsible to his clients. There are some businesses that you just know from the beginning are going to be wonderful to work with and Step Up Home Improvements I felt like is one of them. I would recommend them to anyone looking for a great contractor to work with at any time!
Charles and his team were amazing from beginning to the end ! On time , very good communication best price , best quality products , just fantastic people to work with ! Highly recommend thank you !
Thank you Charles and Step Up Home Improvements for the commitment and professionalism during the entire process of my flooring replacement and painting projects . You guys made the process easy with the convenience of picking my new floors in your showroom as well as the permitting process with the city of Fort Lauderdale . I look forward to getting other projects done in my house with you guys in the near future.
Charles and his staff did amazing work! When i told him the urgency of the situation he promptly put me on his schedule. Hudson was super professional, polite, considerate and very meticulous. During Demo, he knew i had two small children and kept the noise down to a minimum. He would ask if the kids were sleeping which was super considerate. They worked tirelessly to get the job done on time. I would recommend them and use them again for all my projects!
We had a negative experience, specifically the GC Charles and the two workers Jonathon & Alberto. Heads up - They may respond to these reviews by pointing the finger to defend themselves by blaming the customer. Pros: they were willing to negotiate and meet you with a quote at a more reasonable price, in order to win the project. They make the remodel look aesthetically pleasing. It looks nice. Cons: condescending attitudes/communication, disrespect & inaccuracy of some the work being performed. We do not trust them and they were so rude at the end! Over half of the project (the bathroom shower remodel) was smooth sailing & appeared to be stable and positive on my end..until towards the end of the project. I started seeing true colors from GC Charles and Alberto/Jonathon. It’s strange I tried using my shower day 2 post remodel, and the handle completely fell off when I tried turning it & I have a video of it. I also asked Charles to ask the Jonathon & Alberto to clean up the paint marks out in my hallway when finished with the project (very visible, posting photos below of before & after), but I guess they didn’t get the message because I had to ask the guys twice to do that, because I kept cleaning it up, and instead, they made it WORSE on their last day here working! Look at the photos! Clearly there was hostility because I had no idea. This didn’t just brush off, I had to scrub with soap several different times. It’s still fading as we speak. I told them I had to hire someone more affordable to replace my food processor in my kitchen that THEY claimed needed replacing.. but it turns out it actually didn’t need replacing after all! Another guy from task rabbit just fixed a few wires under the sink and it worked again. Didn’t need to buy anything. Charles originally offered for Jonathon to look under my sink @ the food processor as a separate service, because that and my dishwasher wasn’t working. They offered to install a new food processor for almost $300 total including materials to fix the issue but I said I couldn’t afford that. They were completely wrong with needing a replacement & that concerned me, especially with the accuracy of fixing the root cause of my shower’s water damage. We had to get a mold remediation done due to water damage before this bathroom remodel. Charles told me they fixed the issue with the water in shower, but if they were completely wrong about this food processor, how can I be sure that they fixed the water damage cause? I have receipts telling Charles about the remediation and my concern & he assured me they addressed the water issue, but he also assured me the guys could replace my food processor because that was the root issue, but they were completely incorrect with the reason for that. Lastly, I had let them use my scissors during the remodel process and I assumed they may have thought it was one of their tools as an accident because they had taken it from me. I asked Charles and the 2 workers to please bring it back to me it’s my only pair, and the worker said he would, but he never did. I have proof of all of these convos. Charles offered to fix the shower handle when confronted, but we decided to go work with someone else, as we don’t trust the team, especially because he was still pretty combative. I tried expressing other concerns I had that they worked on, which is what you do when you’re getting things fixed in your apt, and Charles was very cold & defensive, and that we couldn’t see that they did an amazing job with the remodel. There are more rude examples I have from other convos, but this review is already way too long. They just tried a bribe of $150, if my daughter takes down the Google review as a ‘courtesy’, requiring we sign a form. Safe to say we declined. Hire at your own risk. Do what you will with this review & their response to it! Don’t say you haven’t been warned.
The whole team at Step Up made our first bathroom remodel a really pleasant experience. They were there to guide us through all of the steps and I love the outcome. Leandro, the project manager, was very knowledgeable and patient with us, and Jordy, one of the on site crew, was just great!
Charles was knowledgeable and easy to work with during the on-site consultation. He took the time to explain my renovation clearly and addressed ADA accessibility considerations thoughtfully. I appreciated his professionalism and would recommend his services.
Fair pricing and quick work done right.
I couldn’t be happier with my decision to hire Step Up Remodeling for my baseboard project. Originally, I was planning to buy materials from Home Depot and find a separate installer, but Charles Graham offered me an unbeatable price that combined high-quality pine wood baseboards and professional labor. I even had the opportunity to visit their warehouse to see the materials in person, which gave me total peace of mind. Charles was a standout manager! He prioritized my request, ensured the job was completed ahead of schedule, and was incredibly responsive. He answered every call and message I sent regarding costs, materials, and timing. The installer, Nelson, was top-tier. He was professional, polite, and kept the workspace very clean. His communication throughout the installation was excellent. I would definitely recommend Step Up Remodeling to anyone and will absolutely be hiring them again for future projects at my house!
Leandro was great from start to finish! Always answered our calls and responded immediately to any questions. He did both our master and guest bathrooms. would highly recommend Leandro!
Leandro was excellent from start to finish. We needed a fast turnaround to get my grandmother’s house back on the market, and he made it happen on time and on budget. He helped us choose the right flooring for the space and kept us informed with texts and photo updates throughout. Communication was clear, proactive, and professional. The install looks great, the process was smooth, and I would absolutely hire them again.
Bathroom remodel down to the studs was done quickly and well with constant communication and excellent craftsmanship.
I contacted them and came immediately. Were very patient during the process. The work results were perfect!!! I reccomend them 100% you won't regret it!
Step up home improvements did not come to disappoint at all. They are extremely knowledgeable, professional, punctual, and delivered great communication throughout the whole process. I will definitely be using them again when the time comes and I’ll also be referring them to everyone. I know I highly recommend! Thanks again
Great quality work and professionalism exhibited by Nelson, whom installed new baseboards at my home. Highly recommend this company for this type of project. Cheers
Step up did an amazing job , very lrofessional from start to finish , effective and the job cameout amazing . I will definately be contactiing then in the future for any other home improvments . Thanks Charles as well as all your team members .
We had a great experiences with Step Up Home Improvements.
Charles and his team did a great job removing the carpet and installing the luxury vinyl flooring and baseboards at my new construction home. Very professional, reliable and it was very easy to communicate with Charles. I purchased the vinyl flooring from his shop and got a great deal. Highly recommend Step Up Home Improvement.
Did great work installing crown molding. They took their time and cleaned up their mess really well. Looks great, my wife loves it!
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Step Up Home Improvements★ 4.9
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