1. Brainer Plumbing
- 15 hires
- Serves Simpsonville, KY
- Background checked
Shaun M. says, “I recently had a clogged drain in my kitchen that ended up stopping up my tub with an awful black/brown water at the same time. Brainer let me know that they would be out between 3 and 6 (same day!) but Jameson actually got there around 12:30/1. He quickly diagnosed the problem, snaked the drain in my tub, and was finished up working in about 30-45minutes. Super fast, super reliable. He was a really nice guy and answered all my questions, even though they were really elementary, and didn’t make me feel dumb for asking. Also, Jeanie was the nicest customer service rep. I called even after I had inquired on Thumbtack on a Sunday. Admittedly, I was being a bit impatient—not with the company, just because panic set in. (this was my first time having a plumbing issue as a first time homeowner). She calmed my fears and was so nice about getting me an appointment set up. I would highly recommend Brainer!”