“After hosting a party over the weekend, I experienced a blockage in my main sewer line that caused my shower and toilet to overflow.I contacted H2O Pros, and they were able to quickly diagnose and resolve the issue. Their customer service was outstanding, and they kept me informed every step of the way.Im extremely satisfied with their professionalism, responsiveness, and quality of work. I would highly recommend H2O Pros.”

“Working with Long is easily the best experience I’ve had dealing with a plumbing issue as a homeowner. He was prompt, knowledgeable and communicated every step of the way. I had several pipes burst when I was away from the house resulting in a very complicated and expensive project. Long was able to break the project down into manageable steps and get it fixed in a timely manner. I knew exactly what to expect the entire time. I would highly recommend Long and will reach out to him any time I have a plumbing issue.”

“We had water leaking in the basement floor and thought it was due to a faulty sump pump. However, upon careful inspection, it was from our 14 yr old water heater that needed to be replaced! We texted 3 different plumbing companies to get estimates. Benjamin Franklin Plumbing was the first to respond back within minutes of the inquiry via Thumbtack so we went BFP. They definitely live up to their motto of being responsive and punctual. Chris Bloomfield came out to assess the situation and confirmed that it was not the sump pump but the water heater. He contacted the office immediately after going over the costs with us and giving us three different options to choose from. We chose the water heater with a 6 yr warranty with the company. On the same day, Everton Russell and Ami Pineda came out to install the new water heater. Ami explained how to control the temperature of the water heater. Both technicians worked quickly and removed the old water heater safely out of the basement. We appreciated Benjamin Franklin Plumbing’s professionalism when it came to communication by texting us a detailed description of each person who would be coming out to the house and when they would arrive. The communication also gave a brief background of each of the service technicians as well. BFP sent a thorough breakdown of the costs with pics via email. We are very satisfied with the new water heater and will be seeing BFP each year for the annual flush & checkup as part of the warranty. Thank you BFP for your responsiveness, quality and professionalism!”

“line backed up during the first weekend after we moved in, with no problems since then. He also gave me some great info about pricing for future projects I'm considering which helps me plan my home renovation list, and his prices seem very fair to me. Jim and Plumbums are the only plumbers I want to work with and I am more than happy to recommend them!”