“1) WORK QUALITY: Andrew was excellent. 1/4 angle stop valve is much easier to use than previous one. The pressure release value is easy to read. He even labeled my main house shut off levers should they need to be used. He also suggested changing to the fabric air filters rather using my electrostatic metal filter. He looked at the unit as he is a MASTER PLUMBER AND HVAC person, Ì.e years of specialized training. Thumbtack recommends using someone with those credentials. He also told me about WORK I DID NOT NEED. 2) PROFESSIONALISM/ PUNCTUALITY: He responded to my original post within minutes. Even though I was happy to get the work done within one week he happened to be available and was at my house within 30 minutes. He also told me about how much time the work would take. 3) VALUE: He had superior knowledge, used excellent materials and gave clear, consider explanations, if needed. But, to keep the cost down he focused on the work as time t reduce the cost for the person laying the bill. SUGGEST you ask him to check your WATER PRESSURE? MIne was 100 rather than the required 60. He also was kind enough to wipe the calcification off my shower faucet and tightened two outdoor spigots. He gave a clearly written itemized bill with one year of warranty. I’ve already started telling my friends about him. Thank you, Andrew. Oh, did I mention he had five stars on Thumbtack and Alexa also noted him also mentioning his FIVE STARS. HIs truck is a vehicle of beauty - white, clean and spotless, an indication of how much he cares about his business. NOTE: he is the owner of his business so you know he really cares about the work he does.”

“Very professional, friendly and clean workers. We are happy with the work they did for us.”

“Had some initial misunderstanding about pricing that was resolved after a call with the owner, who was very understanding and flexible. Overall I had a great experience, the technicians were on time and performed solid work. I appreciate that they sent pictures of the issue together with a detailed invoice.”

“Working with Long is easily the best experience I’ve had dealing with a plumbing issue as a homeowner. He was prompt, knowledgeable and communicated every step of the way. I had several pipes burst when I was away from the house resulting in a very complicated and expensive project. Long was able to break the project down into manageable steps and get it fixed in a timely manner. I knew exactly what to expect the entire time. I would highly recommend Long and will reach out to him any time I have a plumbing issue.”