“I'm extremely happy with the quality of work that Tony provided, and would not hesitate to reach out to him again for any plumbing related project -- the kitchen sink is next! A+ Pro!”

“Jon came to fix a leak on my kitchen sink. He found the issue right away and did the repair. I also asked him to take a look at my 2 toilets that I was having issues with. He gave me a quote for repair and for buying new. I was pleased with his work and his knowledge.”

“Extremely helpful in diagnosing a problem and identifying a solve for an issue with pipes under our kitchen sink. Would definitely hire for future plumbing needs!”

“On the Sunday before Labor Day, we had a pin hole leak in a pipe right after the main shut off valve. We had to shut our water off to the whole house. We called around and no one could come until Monday. Then we received a response from Philip saying he could come out and take a look. He arrived very quickly and had the pipe piece replaced in no time at all. Considering it was 7pm on a Sunday night, his price was very fair. We would absolutely reach out to him for our next plumbing job, emergent or not. Thanks Philip and Calm Waters Plumbing!”

“I need to change my previous review (below), I have changed the review from a 1 star to 4 stars.(4 because I had to go through some hoops to get things resolved) After my previous review I was contacted by John via a phone call. He was VERY courteous and professional. He reviewed my situation and invoice and realized that BWS had indeed made a mistake in pricing and has now rectified the situation. He explained the series of events which led to the mistakes, I appreciate the ownership of these mistakes and believe this is what had happened. The workmanship was good and the tech was professional. With this situation being resolved, I would recommend this company at this point. Again, I appreciate when a company can own its mistakes and make things right with the customer.Outrageous price of $2300 (and this was after some $ was taken off the original total) for 2 inexpensive parts, less than $300, and less than 2 hours of labor for a plumbing issue. We were NOT presented with the estimate ahead of the work being done. If we would have been we would not have gone ahead with the work. The tech completed the work THEN came in with the price and asked for payment and electronic signatures on a device for work being completed as he put it and for our credit card payment, we still had not seen an estimate or invoice. I had to ask for it so we could understand the extremely high pricing. I will admit that it was our bad for giving payment and signing anything without reading it but we were just caught off guard by the whole situation. After he left I looked at the email sent with the paperwork and saw at the bottom that it was supposed to have been an ESTIMATE/invoice which was concerning. I then called their office right away to understand this and no one was able to help right away so I sent the email as well and finally received an email with excuses. If I had known the price ahead AND signed off on it I would not be questioning this company. Also, be aware there are MANY fees attached to their pricing: ex. Fuel charges, dispatch fee (ours was $450 not listed on their website), service fee, admin costs, the list goes on. This company has good google reviews (which I now believe are false reviews or the negative ones are buried) which is why I used them but if you dig a little deeper and filter lowest ratings first on the platforms you will find many negative reviews regarding this company, I figured this out after the fact. I see that many of BWS responses to the negative reviews suggest you call their office to resolve, Good luck getting a phone call back or any resolution. They are completely taking advantage of their customers. Please do yourself a favor and look elsewhere for your plumbing needs.”

“Dusty was my service person, and he was knowledgeable of the issue.He gave me an estimate on my thermostat repairs.”