Roof skylight installation in Old Mystic, CT

“Unfortunately, when the old skylight was removed, it turned out three rafters under the skylight had rotted away. The sheetrock and plywood surrounding the skylight had deteriorated so badly the material literally fell apart. The job became exponentially more complicated, involving replacing the rafters and putting down much more plywood than had previously been anticipated. It would have been reasonable for A1 to put off the now formidable job for a different day. But no, the carpenter went to Shagbark, a local hardware store and picked up all the materials that were needed. for the more complicated work. I had to pay an increased premium of course, but that is to be expected since more raw materials and labor time was involved. It took about 7 hours to finish the job, and the two workers barely rested at all over that entire time frame. Unfortunately , when the skylight was removed, part of the tile and sheetrock in my bathroom was accidently damaged. The missing pieces left a gaping hole in my bathroom wall and an area where 8 tiles needed to be reapplied. WITHOUT CHARGING ME AN EXTRA FEE, A1 came back the next morning and took three more hours to put the tile back the way it was and repair the area of sheetrock which got ripped. They could have easily said "accidents happen, tough break", but they assumed responsibility for completing the job so that I was 100% satisfied! Many people with A1 are indeed A1 and I wanted to mention a few of them. Korrin, the office manager, a kind person who wanted the job to go well for me, Rich and Zack, co owners who listened to my concerns with respect and caring, and Carlos, a very hard worker who didn't even stop once for a glass of water! However, one person deserves a special mention, and that is James. He did the lion's share of the work and not only are his skills amazing, his knowledge and experience with virtually every aspect of the job blew me away., He showed me some samples of jobs he has completed, and it is obvious that he has extraordinary talent. A1 is indeed lucky to have him, and if any of the "higher ups" are reading this, I think James deserves a raise! It is hard to imagine anyone else doing the job better, given the stressful and frustrating turn of events with this particular job. James and the rest of the crew at A1 are the cream of the crop. You can safely have them address your home improvement issues with confidence!”

“Although we didn't go with them for the project they were extremely courteous and professional.”

“For U Builders replaced a roof and a skylight and completely rebuilt the front facade of our house. John Williams was extremely perceptive and knowledgeable when it came to recognizing what was wrong and what needed to be done to fix things. Both the office and field workers were very responsive to every call and need. Everyone at this company was very pleasant to work with. I highly recommend For U Builders.”

“Nate was great to work with and super knowledgeable. He explained everything very clearly and was wonderful at fixing a previous door install that was done incorrectly. Would definitely work with him again.”