“Had a leak on a skylight window. Responded to my inquiry same day, arrived on time, didn’t try to upsell me, confirmed it needed to be re-caulked, was able to address the leak issue on the spot same-day. Very friendly and had materials needed to do the job. Really appreciate the quick resolution!”

“My new roof looks amazing. So much better. Thank you to Mike Brown for handling it all. Despite some delays and setbacks no fault of the company I do appreciate your patience, your help, understanding and providing me a new and beautiful roof on my home. Your customer service is so appreciated.The guys and gal that came out to do the work were also great and did a phenomenal job on the roof as well as cleaning up any debris.Also Matt McMillan I appreciate your trust, help and understanding as well.Overall this company has been such a pleasure to work with. I'd highly recommend putting your trust into the service and work they provide. You cannot go wrong with this company and the wonderful people. Especially when working with Mike. With love and gratitude...Thank you Remodeling Authority.”

“Zen Windows installed 8 windows on the first floor of our two-story home on Dec. 9, 2022. After researching window installation companies in Central PA, we selected Zen based on their overwhelmingly positive reviews online. The installation project started on Aug. 17 when we called Zen to request a quote for window replacement. After selecting Zen, they completed in-person window measurement on Aug. 29, and we approved the Rendering / Order on Sept. 2. Overall, we are very pleased with the windows, the install process and Zen Windows. We strongly recommend Zen and are planning on using the company to replace our second-floor windows.Value. 5 out of 5. The Soft-Lite windows are high quality and much better than the Anderson builders grade windows replaced. The new windows significantly reduced air loss on the first floor of the house (measured by infrared thermometer). The cost per window was just under $800 dollars, which compares very favorably to the $2100 per window installed by another company in one of our previous homes in the same area. The windows also come with a lifetime warranty.Process. 4 out of 5. The process from end to end (order to install) took just over 3 months and was a little longer than expected but still reasonable. Two of the windows had scratches in the glass and we called to replace one of those after we cleaned the windows and determined it was a noticeable scratch (the other had a barely noticeable scratch so we are still deciding on whether to replace). Zens simplified sales and ordering process relies on the customer to measure windows prior to submitting request for a quote and eliminates in home sales presentations. The pros for us include reduced time and pressure. The con for us was not being able to see or touch a sample of the window; we did request this a couple times, but Zen never delivered.Communication. 5 out of 5. Almost all communications with the Zen Windows team were through email and phone, except for the window measurement and the installation. All employees were professional and responded to us in a timely manner. The installation team was particularly exceptional.”

“Jerry, tanner & Sean installed the windows with precision, extreme care and no mess afterwards. This is the fourth job they have completed for me...what a pleasure to find and work with a company that delivers (on time) what they promise! Thank you until the next project!”

“Very professional, windows and door were good quality. Very pleased.”

“Serge did an EXCELLENT job on siding, and window replacement. The house is just so much more aesthetically pleasing.”