Egress window cutting in Ephrata, PA

“After I put my request in for the project, Juan contacted me right away. He was professional throughout the process of setting up the job. Once my glass arrived, I contacted Juan and he set up the installation for the very next day. The installation went very smoothly and to my expectations. He cleaned up after the job and stayed until I had played with the door, checking everything out. I would highly recommend TENTEVZGLASS for door or glass project.”

“Big shout out to Mike Brown for being super attentive and responsive with us regarding our kitchen remodel. Before we had no space and the cabinets original to the hole built in the 50s were falling apart. Mike made it so our desire to remodel for more space can become a reality and were grateful for him and his team.”

“Summary. Zen Windows installed 8 windows on the first floor of our two-story home on Dec. 9, 2022. After researching window installation companies in Central PA, we selected Zen based on their overwhelmingly positive reviews online. The installation project started on Aug. 17 when we called Zen to request a quote for window replacement. After selecting Zen, they completed in-person window measurement on Aug. 29, and we approved the Rendering / Order on Sept. 2. Overall, we are very pleased with the windows, the install process and Zen Windows. We strongly recommend Zen and are planning on using the company to replace our second-floor windows.Value. 5 out of 5. The Soft-Lite windows are high quality and much better than the Anderson builders grade windows replaced. The new windows significantly reduced air loss on the first floor of the house (measured by infrared thermometer). The cost per window was just under $800 dollars, which compares very favorably to the $2100 per window installed by another company in one of our previous homes in the same area. The windows also come with a lifetime warranty.Process. 4 out of 5. The process from end to end (order to install) took just over 3 months and was a little longer than expected but still reasonable. Two of the windows had scratches in the glass and we called to replace one of those after we cleaned the windows and determined it was a noticeable scratch (the other had a barely noticeable scratch so we are still deciding on whether to replace). Zens simplified sales and ordering process relies on the customer to measure windows prior to submitting request for a quote and eliminates in home sales presentations. The pros for us include reduced time and pressure. The con for us was not being able to see or touch a sample of the window; we did request this a couple times, but Zen never delivered.Communication. 5 out of 5. Almost all communications with the Zen Windows team were through email and phone, except for the window measurement and the installation. All employees were professional and responded to us in a timely manner. The installation team was particularly exceptional.”

“Friendly staff and respectful. Had minor install issue which was addressed in a immediate response. Would recommend them for windows.”

“Serge replaced two windows for us. He was professional, punctual, communicative and did a remarkable job keeping his interior and exterior work spaces clean. The windows have a finished look and they will clearly last for years. Recommend SVP highly!”

“Very professional, windows and door were good quality. Very pleased.”