Brian Morris was very personable. Handled our problem quickly and gave us training to avoid problems in the future.
Geeks on Site
- 84 hires
- Based in Phoenix, AZ
- 24 years in business
- 201 employees
- Background checked
About Geeks on Site
Geeks on Site has been a leading computer repair and technology service provider since 2002. We provide expert support for a wide range of technology needs, including computer repair, slow performance, software problems, virus and malware removal, Wi-Fi and connectivity issues, device setup, troubleshooting, TV mounting, smart home installations, and more. We proudly serve customers throughout the Phoenix metro area and surrounding communities across the Valley. Our technicians assist customers across Phoenix, Scottsdale, Tempe, Mesa, Chandler, Gilbert, Glendale, Peoria, and nearby areas.
Reviews
Worst ever experience
Technician was knowledgeable.
Well, I don’t know really to say well my desktop and found that the motherboard is no good. He did it pretty quick so I’m thankful for that. No, I’m just waiting for it to come back so I can call you guys in again and put this stain together. Thank you very much.
Very helpful and identified the problem quickly. I would like to schedule another appointment to clean up my computer and use my extra paid time. Please call me so we can get set an appointment. Thank you, David Lipscomb
Very professional, was on time understood what the problem was within a few minutes made several suggestions as to how it could be fixed or somehow it couldn’t be fixed considered our budget along with his suggestions, excellent job
The issue was not fixed. My computer still has viruses is not working properly
Worst experience ever, the “Geek” that came to service my computer knew absolutely nothing about computers , had no idea what I was talking about , spent almost 2 hours and in the end not only did I still have a non working laptop but I had no laptop at all due to the fact he actually took the laptop with him to do more “troubleshooting “ as he referred to it. This should have been a 20 minute fix all it needed was a new OS installed and I knew that but I played along with his “Inspection” .Ended up paying $170 bucks which they said they only take checks as payment so he had to call his “boss” to ask if it was ok that I payed by cash. What a joke this wanna be Geeks on Site should be disbanded immediately. Highway robbery by the minute. Obviously Never again will i call them.
Turns out my printer was too expensive a fix. Ordered a new printer and want to schedule again with my same tech to install e
Diagnosed my issue in a matter of minutes and gave me my best course of action.
live up to promise
geeks put me on a monthly service contract and I did not authorize. I paid a one time free of $99 to fix my computer. they did this remotely and told me it was fixed. I asked for a summary of what they did they said they would send it. I did not get a receipt nor the summary. I called the next day and was told I was on a monthly maintenance fee that I had to cancel to stop. I did not sign up for that. The computer is still doing the same thing. So it was not fixed.
Carisa knows what she's doing. Great job!
Quoted $99 and technician here 15 mins with no parts needed. Technician did a good job, but I was charged $149.00 and should not have been charged more than the quote for the service.
Great experience.
Need dependable techs.
Good so far. Technician returning today to complete task.
Simply stated Mike Grant is a exceptionally trained professional and a MOST distinguished representative of your systems support service!!
Excellent. Would use again!
After 2 cancelations this tech was prompt, attentive, informative and didn't let me waste my time and money on something it could be better used for
Services
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