1. 911Air-Care
- 394 hires
- 4 similar jobs done near you
- Responds in about 50 minutes
- Background checked
Valerie A. says, “I appreciate the options that were given for the project, but I did not like the fact that the initial end product was left incomplete and I had to pay an additional cost to repair it. I am aware that generally an HVAC contractor may not repair drywall; however, I was not told before the beginning of the project that several holes would me made in my living room. Before the beginning of the project, I was asked whether I wanted to add on a paint contractor who they work with to renovate the HVAC closet. I paid for that additional cost, which was fairly high for a small area especially since I provided the paint, and had the understanding that the painter would repair the drywall after the install was complete. The painter did the renovation before the install, which caused additional repairs needed in the HVAC area after the install. The holes were not patched or painted until I complained about how it was left and then had to wait several days for the painter to come back. I am giving 4 stars because they did respond after I paid, which most contractors will not do after getting paid, but I feel as though this should have been done properly without me having to pay any additional cost or tell them about it.”