“He very quickly identified the source of the leak as the washing machine plumbing upstairs and was able to repair the pipe to stop the leak. He’s fantastic, I saved his contact info and he is certainly our go-to plumber from now on! Highly recommend! Thumbtack only lets you choose 3 top qualities when leaving a review, but Taisuke deserves them all!!”

“Very professional, friendly and clean workers. We are happy with the work they did for us.”

“We texted 3 different plumbing companies to get estimates. Benjamin Franklin Plumbing was the first to respond back within minutes of the inquiry via Thumbtack so we went BFP. They definitely live up to their motto of being responsive and punctual. Chris Bloomfield came out to assess the situation and confirmed that it was not the sump pump but the water heater. He contacted the office immediately after going over the costs with us and giving us three different options to choose from. We chose the water heater with a 6 yr warranty with the company. On the same day, Everton Russell and Ami Pineda came out to install the new water heater. Ami explained how to control the temperature of the water heater. Both technicians worked quickly and removed the old water heater safely out of the basement. We appreciated Benjamin Franklin Plumbing’s professionalism when it came to communication by texting us a detailed description of each person who would be coming out to the house and when they would arrive. The communication also gave a brief background of each of the service technicians as well. BFP sent a thorough breakdown of the costs with pics via email. We are very satisfied with the new water heater and will be seeing BFP each year for the annual flush & checkup as part of the warranty. Thank you BFP for your responsiveness, quality and professionalism!”

“Had some issues with a shower drain and Eddie responded quickly and was able to come out the next morning. Showed up on time and was able to solve the issues quickly. Very friendly and will be using again in the future.”

“I had several pipes burst when I was away from the house resulting in a very complicated and expensive project. Long was able to break the project down into manageable steps and get it fixed in a timely manner. I knew exactly what to expect the entire time. I would highly recommend Long and will reach out to him any time I have a plumbing issue.”