“They checked the BIOS, memory, NVMe SSD performance, graphics drivers, Windows configuration, power settings, Event Viewer, and hardware sensors to rule out potential issues before narrowing down the problem. They explained every step in plain English, answered all my questions, and made sure I understood what was actually affecting the system rather than recommending unnecessary repairs. It was refreshing to work with a team that prioritizes proper diagnostics, and my computer is now running the way it should.”

“I am From San Jose, california. Mike Butler contacted me and spent his time cleaning/sanitizing my desk top computer. Excellent detail/professionalism, and patience to old people like me.”

“ZapAssist was amazing helping me with the removal of dangerous malware on my computer. Thank you!”

“This is the guy I will call whenever I need computer help. Absolutely the best.”

“He did a nice job and answered some post visit questions quickly.”

“Just a few short words concerning my experience with Russ, Habby & Wessley, I spent much time with these three over the last two days trying to get my two computers to work properly. They were kind considerate and extremely helpful. They did the job I was hoping to get done and did it with patience and knowledge. I thank the team for your help!! (Bill Ashworth)”