“Upon visiting, the technician went straightforward in recommending a wholesale replacement for our pilot/valve system for gas fireplace. He offered a good price, but caught us off guard because they didn't explain why a smaller remedy wasn't possible, nor demonstrate that they tried to diagnose a more specific problem. We got a second opinion, and ended up going with a different vendor due to stronger communication and diagnostic ability.”

“This company answered the call to inspect and repair my gas log fireplace. They came, gave estimate, and we accepted. The deposit was made, parts were ordered, and we waited. Three days early they called and asked if they could return early to finish the repair. We replied “of course”! The repair was completed and we are completely satisfied! Highly recommend!”

“They did a great install at my home. I 100% recommend.”

“PNW came out to our house to do a thorough cleaning and sanitizing of our furnace, duct and vent system. They they were prompt, friendly, and answered our questions with great explanations. We intend to hire them again. We highly recommend PNW.!”

“I needed my chimney repaired and cleaned. I called out. They responded right away. Steve came out. gave me a estimate. Then ordered the part that was needed, after two days only. they already had the part ready. and they came right away to install it, they did a great job, left everything clean, and were very professional . I highly recommend!”

“Showed on up time, was courteous and professional. Only reason for the 4 starts is the estimate provided was outrageously high. Was able to find an alternative solution for a third of the cost and the fireplace is operational again.”